Senior Analyst - Marketplace Operations

WorkWhile•San Francisco, CA

1d•Hybrid

About The Position

WorkWhile is seeking an operator and strategist to help improve its marketplace. The Senior Analyst will oversee marketplace performance for a book of business and partner with a sales pod to deliver a strong experience for workers and customers. The role works closely with go-to-market, Business Operations, data science, and marketing teams to scale the marketplace for an assigned vertical.

Requirements

At least 1–2 years of experience in management consulting, early-stage startups, or similar quantitative and strategic roles.
Ability to take initiative and drive projects to completion.
Comfort creating order from ambiguity and working on unsolved problems.
Proficiency in SQL and data analysis.
Strong oral and written communication skills.
A can-do attitude and ability to develop creative solutions.
Commitment to improving the lives of low-wage workers.
Bachelor’s degree.

Nice To Haves

MBA.

Responsibilities

Manage marketplace performance for a key vertical, drive critical operational metrics, and manage a P&L.
Support the go-to-market team as a strategic partner by developing labor strategies, performing data analysis, and participating in customer calls.
Conduct customer and market analyses to identify and close fill-rate gaps.
Work with the Supply and Yield team to identify and improve worker and marketplace pain points.
Partner with marketing to improve worker acquisition and re-engagement funnels and increase worker supply in new and existing markets.
Collaborate with data science to refine machine-learning models and manage future labor needs.
Identify automation opportunities and build processes that help the team scale.
Work a shift once a quarter to continue learning.