Senior Analyst/Manager of Area Agency on Aging Business Operations (Closes 10/28/26)
About The Position
The Senior Analyst/Manager of Area Agency on Aging (AAA) Business Operations leads high-impact empirical analysis to improve the performance of publicly funded aging services and client outcomes. The role works with internal teams, research partners, providers, and other County departments to use DHS data to identify and implement operational improvements and services that address community needs. It also manages the AAA business office and connects financial strategy with day-to-day program execution, including budgeting, long-term forecasting, unit data systems management, and cross-functional enterprise governance. The employee would be employed by partner agency Community Family Advocates and work onsite at Allegheny County DHS.
Requirements
- Sound understanding of organizational finance and budgeting.
- Proficiency in a statistical programming language such as Python or R, and familiarity with a programming language for querying structured data.
- Strong interpersonal, written, and oral communication skills for technical and non-technical audiences.
- Excellent organizational, problem-solving, and analytical skills.
- Embrace the DHS mission and guiding principles.
- Demonstrated interest in public service and research.
- Ability to sit for extended periods (more than two hours) and traverse a building while carrying up to 10 pounds.
- Consistent access to reliable transportation and ability to navigate in the community for work-related assignments.
- Master’s or PhD degree in a quantitative field, with three years of work experience in applied analytics preferred, or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
- Act 33, Act 34, and FBI clearances.
Nice To Haves
- Familiarity with policy issues and public data.
- Prior research-methods experience and training through work at a research institution, think tank, evaluation firm, research-oriented firm, or government agency.
- Three years of work experience in applied analytics with a master’s or PhD degree in a quantitative field.
Responsibilities
- Provide strategic leadership for automating, optimizing, and reporting fiscal data processes, including long-term financial forecasting, scenario modeling, and annual budget development with Fiscal leadership.
- Manage aging business operations, maintaining subject matter expertise in aging fiscal data, core business processes, data warehouse operations, and integration of contract and provider-initiated changes into core systems.
- Oversee enterprise fiscal governance through quarterly program budget reviews, evaluation of fiscal and client impacts, monitoring of state and federal funds, and participation in financial update meetings.
- Lead cross-functional initiatives with the DHS fiscal team, AAA business unit team, AAA leadership, and providers to support clear and timely budgetary decisions.
- Identify opportunities to scale analytical impact and influence beyond individual analyses, including automation and DHS-wide improvements.
- Lead the team’s most complex analytics tasks and deliver consistent results in ambiguous problem areas.
- Identify opportunities to improve client outcomes and operations using DHS data assets.
- Set standards for analytical rigor and quality, stay current with technical and research developments, and disseminate learnings.
- Communicate ideas effectively to organizational colleagues, partners, and public audiences.
- Mentor junior team members to improve their skills, knowledge, and impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
