Area Agency on Aging (AAA) Contract Monitor

Alamo Area Council of Governments•San Antonio, TX

About The Position

The Contract Monitor is a responsible, non-supervisory position within the Alamo Area Council of Governments (AACOG) Area Agency on Aging (AAA). The role ensures the compliance, performance, and integrity of contracts for programs and services for older adults across the AAA region’s 13 counties. The Contract Monitor oversees contract execution, verifies adherence to terms and conditions, and facilitates communication among vendors, contractors, and internal departments to reduce risks and ensure contractual obligations are fulfilled.

Requirements

  • Associate’s degree in business administration, Legal Studies, Procurement, or a related field.
  • A minimum of 3–5 years of experience in contract management, procurement, compliance, or a related field.

Nice To Haves

  • Experience in a public sector or nonprofit organization.
  • Professional certification, such as Certified Professional Contract Manager.

Responsibilities

  • Review contractor reports, invoices, and other submissions for accuracy and completeness.
  • Monitor contract performance and contractor compliance with contractual terms, scope of work, timelines, deliverables, and other requirements.
  • Audit contract deliverables, services, products, and contractor activities through regular reviews and site visits.
  • Verify contractor staff are properly supervised, hold mandated certifications, and perform required duties.
  • Address performance issues and discrepancies, investigate potential problem areas, and recommend resolutions.
  • Identify contract execution risks and develop mitigation strategies.
  • Report non-compliance or contract violations to appropriate internal stakeholders and recommend corrective actions.
  • Serve as the primary point of contact between AACOG and vendors or contractors.
  • Maintain organized and accurate records of contracts, amendments, and correspondence in accordance with organizational policies.
  • Prepare monitoring reports on contractor performance, compliance issues, contract violations, and corrective actions.
  • Track contract deadlines, deliverables, and financial obligations to support timely completion.
  • Coordinate communication with internal departments, including Health and Human Services Commission contract monitoring, procurement, legal, finance, and project management.
  • Provide regular contract status and performance updates to senior management and the coordinator.
  • Support the development of templates and checklists to standardize contract monitoring.
  • Assist with preparation of RFPs, contract proposals, and related documents.
  • Analyze contract management processes and recommend improvements to efficiency and effectiveness.
  • Keep informed about industry best practices, legal requirements, and emerging trends in contract management.
  • Participate in training and professional development opportunities.
  • Drive an automotive vehicle to and from work sites for inspections and meetings within the AAA region.
  • Assist the department with audit responses and resolutions to internal and external audit reports.
  • Perform other work-related duties as assigned.
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