Senior Analyst/Manager of Area Agency on Aging Business Operations (Closes 10/28/26)
About The Position
The Senior Analyst/Manager of the Area Agency on Aging’s (AAA) Business Operations leads technically demanding, high-ambiguity, high-impact empirical analyses to improve performance and client outcomes in publicly funded aging services. The role works with internal teams, external research partners, and County departments to use DHS data to understand operational challenges and identify and implement service and operational improvements. It also manages AAA’s business office, connecting financial strategy with program execution through budgeting, long-term forecasting, unit data systems management, and cross-functional enterprise governance. The person hired will be an employee of Community Family Advocates and will work onsite at Allegheny County DHS.
Requirements
- Sound understanding of organizational finance and budgeting.
- Proficiency in a statistical programming language such as Python or R, and familiarity with a programming language for querying structured data.
- Strong interpersonal, written, and oral communication skills for technical and non-technical audiences.
- Excellent organizational, problem-solving, and analytical skills.
- Commitment to the DHS mission and guiding principles.
- Demonstrated interest in public service and research.
- Ability to sit for long periods (more than two hours) and traverse a building while carrying up to 10 pounds.
- Consistent access to reliable transportation and ability to navigate the community for work-related assignments.
- Master’s or PhD degree in a quantitative field and three years of applied analytics work experience preferred, or an equivalent combination of education and experience providing the required knowledge, skills, and abilities.
- Act 33, 34, and FBI clearances.
Nice To Haves
- Familiarity with policy issues and public data.
- Prior research-methods experience or training through work at a research institution, think tank, evaluation firm, other research-oriented firm, or government agency.
- Master’s or PhD degree in a quantitative field and three years of work experience in applied analytics.
Responsibilities
- Provide strategic leadership for automating, optimizing, and reporting fiscal data processes, including long-term financial forecasting, scenario modeling, and annual budget development with Fiscal leadership.
- Manage aging business operations, including aging fiscal data, core business processes, data warehouse operations, and integration of contract and provider-initiated changes into core systems.
- Oversee enterprise fiscal governance through quarterly program budget reviews, evaluation of fiscal and client impacts, monitoring of state and federal funds, and participation in financial update meetings.
- Lead cross-functional initiatives with the DHS fiscal team, AAA business unit team, AAA leadership, and providers to support clear and timely budgetary decisions.
- Identify opportunities to scale analytical impact and improve department-wide operations through automation.
- Lead complex analytics work, deliver results, and address ambiguous problems.
- Identify opportunities to improve client outcomes and operations using data.
- Promote analytical rigor and quality, stay current with technical and research developments, and share learnings broadly.
- Communicate effectively with organizational colleagues, partners, and public audiences.
- Mentor junior team members to improve their skills, knowledge, and impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
