Senior Analyst, Hub Data & Analytics

Humana

3d•$97,900 - $133,500•Remote

About The Position

The Senior Analyst is a strategic and hands-on analytics partner supporting CenterWell's Hub business. The role works directly with Hub leaders to translate complex and often ambiguous needs into scalable analytics, reporting, self-service, and data solutions. It combines analytical development with strategic consulting, including building solutions with tools such as Power BI, Databricks, and SQL, analyzing business performance, and advising partners on how data can support decision-making. As the Hub business grows, the Senior Analyst will help establish the data foundation for future internal and external analytics capabilities. The role may serve as a data steward for important Hub data domains and partners with Technology and other team members to develop trusted, scalable data assets and analytical capabilities. This is a remote role with occasional travel to Humana offices for training or meetings. Home or hybrid employees must have a dedicated workspace that protects member PHI/HIPAA information and internet service with at least 25 Mbps download and 10 Mbps upload speeds.

Requirements

Strong analytical and critical-thinking skills, including the ability to structure ambiguous business questions into analytical approaches and actionable recommendations.
Hands-on experience using SQL to query, transform, integrate, and analyze complex datasets.
Experience developing analytical or self-service solutions using Power BI, Databricks dashboards, or comparable modern analytics platforms.
Experience partnering directly with business stakeholders to define requirements, KPIs, business rules, and analytical approaches.
Strong written and verbal communication skills, including the ability to explain complex analytical concepts and recommendations to business leaders.
Ability to work effectively in a new or evolving business environment where processes, data structures, ownership, and requirements may not be fully defined.
Bachelor's degree and at least 5 years of experience solving complex business problems through analytics, business intelligence, data strategy, consulting, or related disciplines.

Nice To Haves

Experience in specialty pharmacy, pharmaceutical Hub services, patient services, specialty medications, or related healthcare capabilities.
Experience with healthcare, pharmacy, claims, patient, provider, benefits, or other complex healthcare data.
Experience with data stewardship, data governance, metadata, lineage, business definitions, or data-quality management.
Experience identifying and resolving data-quality, business-definition, or source-of-truth issues.
Experience developing reusable analytical datasets, data products, dashboards, or reporting capabilities rather than relying exclusively on one-time analysis.
Ability to independently own complex initiatives from problem definition through solution development, implementation, and measurement.
Experience helping establish data or analytics capabilities for a new or rapidly evolving business, product, or operational function.

Responsibilities

Build analytics and self-service solutions, including scalable dashboards, reports, datasets, and decision-support solutions using Power BI, Databricks, SQL, or similar tools.
Partner with Hub leaders to understand strategic and operational questions, translate ambiguous needs into analytical approaches, and deliver insights and recommendations.
Help establish KPIs, business definitions, measurement methodologies, and reporting to provide visibility into Hub performance and opportunities.
Assist with stewardship of designated Hub data assets, including establishing definitions, ownership, quality expectations, documentation, and appropriate usage.
Design and prototype analytical capabilities for new business needs, including potential future external use cases, and partner with Technology as solutions transition to production ownership.