Senior Analyst-Data Analytics

American Express•New York, NY

12h•$89,250 - $150,250

About The Position

The Senior Analyst will support American Express Global Commercial Services (GCS), within the Global Sales Enablement, Pricing & Transformation (SPT) team, and focus on the US Small and Medium Enterprise Business Line of Credit (BLOC). Reporting to the Director, SPT, US SME BLOC, the role supports three BLOC sub-teams and works with Sales, Marketing, Product, Finance, and Incentive Governance across multiple locations. The position provides strategic analyses, insights, sales performance support, and thought leadership. It leads special projects, daily business operations, and strategic initiatives from conception through rollout, balancing business growth with colleague experience. The Senior Analyst defines success metrics and ensures key performance indicators are reportable so that business impact can be tracked in real time. The role calls for strong analytical thinking, communication, strategic problem-solving, accountability, adaptability, innovation, and the ability to lead complex workstreams across departments.

Requirements

1–3 years of relevant work experience.
Bachelor’s degree required, preferably in a quantitative field such as Economics, Finance, Accounting, Statistics, Data Analytics, or Engineering.
Proficiency in SQL and Python.
Proficiency in analytical tools.
Experience in a Big Data environment, including data-mining techniques; hands-on analytics experience and understanding of data processing.
Ability to address performance issues and manipulate structured and unstructured data.
Proficiency with CRM tools, Salesforce, or statistical software programs.
Advanced knowledge of Microsoft Office Suite, including Excel pivot tables, macros, and deck-writing.
Proven ability to independently develop novel analytical solutions that optimize business processes.
Ability to cultivate relationships and partner with multiple collaborators, with strong interpersonal skills.
Ability to deliver results, work independently, and prioritize tasks.
Self-starter who can thrive in an evolving, dynamic environment.
Strong analytical thinking, communication, problem-solving, critical-thinking, accountability, adaptability, curiosity, and cross-functional leadership skills.
Employment eligibility to work in the United States; American Express will not pursue visa sponsorship for this position.

Nice To Haves

Master’s degree in a quantitative discipline.

Responsibilities

Analyze business needs, develop analytical hypotheses and solutions, and use data to identify opportunities to strengthen business performance.
Collaborate with Sales, Marketing, Product, Finance, and Incentive Governance to provide strategic analysis, insights, sales performance support, and thought leadership to the BLOC organization.
Lead special projects, daily run-the-business efforts, and strategic initiatives from conception through rollout.
Define success metrics and ensure key performance indicators can be reported to track business impact in real time.
Drive alignment with customers and key partners, and communicate compelling messages to audiences at different organizational levels.
Lead multiple sophisticated workstreams and deliver initiatives across departmental boundaries.
Develop data-backed insights and solutions while adapting to ambiguous challenges and evolving priorities.

Benefits

Competitive base salaries
Bonus incentives
6% company match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
20+ weeks of paid parental leave for all parents, including leave for pregnancy, adoption, or surrogacy
Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
Free and confidential counseling through the Healthy Minds program
Career development and training opportunities