Analyst, Data Analytics

Walgreens•Deerfield, IL

About The Position

The Analyst, Data Analytics collaborates with account teams and contracting to identify and isolate variances from over- and under-payment practices and incorporates these into actual-to-expected results. The role supports timely, objective analysis and fact-based solutions for strategic business issues, while providing service to internal and external customers and evaluating customer satisfaction. The analyst helps develop and maintain analytical methods, tools, visual presentations, automated integrity checks, and management reporting. The role also performs compliance-monitoring tasks and works cross-functionally with Sales, Finance, Law, Contract Development, and Contract Operations. Walgreens is a U.S. pharmacy, retail, and health-services company founded in 1901, with approximately 8,500 stores and 220,000 team members.

Requirements

  • Bachelor's degree, or high school diploma/GED plus at least 3 years of experience in Finance, Economics, Accounting, Math, Business, Actuarial Science, or Computer Science.
  • Experience collaborating with internal and external resources to develop strategies and project plans that meet department goals, budgets, and timelines.
  • Experience establishing and maintaining relationships with internal and external stakeholders in a matrix organization to ensure service quality.
  • Experience working independently, resolving issues, and determining when escalation is necessary.
  • Experience prioritizing and organizing work, tracking details, and meeting deadlines across multiple projects.
  • Experience diagnosing, isolating, and resolving complex issues and recommending and implementing solutions.
  • Experience analyzing and reporting data to identify issues, trends, or exceptions and drive improvement.
  • Advanced Microsoft Excel skills, including functions, formatting, printing, and pivot tables.
  • Advanced Microsoft PowerPoint skills, including picture styles, animation, and slide timings.
  • Advanced Microsoft Word skills, including developer tools, macros, table formatting, comments, and mail merge.
  • Willingness to travel up to 10% for business, within and outside the state.
  • Advanced proficiency in Excel, PowerPoint, and Word, with demonstrated experience building complex financial models and analyses.
  • Strong critical-thinking and analytical skills, including identifying trends, anomalies, opportunities, and root causes and translating findings into recommendations.
  • Ability to develop financial forecasts, evaluate scenarios, assess business risks and opportunities, and make data-driven recommendations amid ambiguity or incomplete information.
  • Excellent verbal and written communication skills, including explaining complex financial and analytical concepts clearly to senior leaders and executives.

Nice To Haves

  • Master's degree or MBA.
  • Experience with SQL, Python, R, or other advanced analytical or coding languages.
  • Experience using business intelligence and data visualization tools to analyze data and communicate insights.
  • Experience coaching, mentoring, or developing less-senior team members.
  • Experience in pharmacy, pharmaceutical, pharmacy benefit management (PBM), healthcare consulting, managed care, or a related healthcare organization.
  • Experience with pharmaceutical or pharmacy pricing, reimbursement, financial modeling, or underwriting.

Responsibilities

  • Collaborate with account teams and contracting to identify and isolate over- and under-payment variances and incorporate them into actual-to-expected results.
  • Assist in developing and using data visual presentation strategies that communicate information in meaningful formats for varied audiences.
  • Assist in developing and implementing analytical or statistical methodologies and tools to evaluate company processes, business problems, and return on investment for products and services.
  • Assist in developing and maintaining automated processes to identify data and process integrity issues.
  • Provide leadership with detailed recommendations for resolving issues; identify upstream and downstream impacts and communicate them to impacted parties.
  • Develop timely, objective analyses that support fact-based solutions to strategic business issues.
  • Define problems and formulate hypotheses relevant to the business environment; synthesize syndicated external data with internal experience.
  • Prepare standard and ad hoc management reports and project presentations.
  • Use query-based tools to create and run data-mining and analytics queries for job responsibilities and ad hoc projects.
  • Perform compliance-monitoring tasks, including evaluating definitions, maintaining price increases, and identifying networks.
  • Provide customer service to internal and external customers, meet service quality standards, and evaluate customer satisfaction.
  • Work cross-functionally with peers in Sales, Finance, Law, Contract Development, and Contract Operations.
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