Senior Analyst-Data Analytics

American Express • New York, NY

18h

About The Position

American Express Global Commercial Services (GCS) is a global leader in commercial payment solutions and is focused on accelerating sales and profitable charge volume growth. The Global Sales Enablement, Pricing & Transformation (SPT) team supports these objectives. This Senior Analyst role is within SPT and supports the three sub-teams of the US Small and Medium Enterprises Business Line of Credit (BLOC). The position reports to the Director, SPT, US SME BLOC.

The Senior Analyst works collaboratively with Sales, Marketing, Product, Finance, and Incentive Governance to provide strategic analyses, insights, sales performance support, and thought leadership across multiple locations. The role leads special projects, daily business operations, and strategic initiatives from conception through rollout, balancing business growth with colleague experience. It also defines success metrics and ensures key performance indicators can be reported to track business impact in real time.

Requirements

• 1–3 years of relevant work experience.
• Bachelor’s degree required; a quantitative field is preferred.
• Proficiency in SQL and Python.
• Proficiency in analytical tools.
• Experience in a big data environment, including data-mining techniques.
• Hands-on analytics experience and understanding of data processing.
• Ability to address performance issues and manipulate structured and unstructured data.
• Proficiency in CRM tools, Salesforce, or statistical software programs.
• Advanced knowledge of Microsoft Office Suite, including Excel pivot tables, macros, and presentation writing.
• Proven ability to independently develop novel analytical solutions that optimize business processes.
• Ability to build relationships and partner with multiple collaborators, with strong interpersonal skills.
• Ability to deliver results, work independently, and prioritize tasks.
• Self-starter who can thrive in an evolving, dynamic environment.
• Strong communication, critical-thinking, problem-solving, adaptability, accountability, and curiosity.
• Employment eligibility to work in the United States; American Express will not pursue visa sponsorship for this position.

Nice To Haves

• Master’s degree in a quantitative discipline.

Responsibilities

• Apply analytical thinking to diagnose business needs and establish analytical hypotheses and solutions.
• Lead special projects, daily run-the-business efforts, and strategic initiatives from conception through rollout.
• Work cross-functionally with Sales, Marketing, Product, Finance, and Incentive Governance to provide analyses, insights, sales performance support, and thought leadership.
• Define success metrics and ensure key performance indicators are reportable to track real-time business impact.
• Develop data-backed insights and identify opportunities to strengthen business performance.
• Lead multiple work streams and deliver initiatives across departmental boundaries.
• Communicate effectively and drive alignment among customers and key partners.
• Develop analytical solutions that optimize business processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior