Senior Agentic UX Designer

Daikin Applied Americas•Plymouth, MN

3d•$90,000 - $153,300

About The Position

Daikin Applied is seeking a Senior Agentic UX Designer to design experiences where AI agents understand intent, make decisions, take actions, and collaborate with people in ways that are understandable, trustworthy, and controllable. The role translates human and agent capabilities into user journeys, conversational and adaptive interactions, prototypes, and interaction patterns. It includes defining human-agent workflows and appropriate levels of autonomy and oversight, prototyping agent behaviors, validating concepts with users, and using analytics to assess impact on end users. The designer works within Daikin Applied’s UX process of discovery, ideation, visualization, and testing. They partner with product managers, software engineers, designers, researchers, and other stakeholders to create and validate customer-focused solutions using lean and agile methods. The position is based in Plymouth, Minnesota, and may be hybrid or remote.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of experience designing mobile, web, and embedded user interfaces.
Experience leading discovery activities and user testing.
Significant experience with customer discovery techniques, including user interviews, usability testing, and journey mapping.
Strong grasp of information architecture, design patterns, and interaction design for data-heavy applications.
Strong communication, collaboration, and presentation skills.
Expertise using Figma, Sketch, or equivalent tools.
Advanced knowledge of design systems and how to apply them while creatively solving design problems.
Understanding of HTML, CSS, and other web technologies.
Strong written and verbal command of English.

Nice To Haves

At least 8 years of experience designing mobile, web, and embedded user interfaces.

Responsibilities

Operate within the Daikin Applied UX process, including discovery, ideation, visualization, and testing.
Advocate for user needs and foster shared understanding across design, content, business, and brand.
Facilitate customer discovery sessions to uncover user needs, preferences, and pain points.
Design intuitive, low-friction solutions, validate them through iterative testing, and refine them based on user feedback.
Collaborate with product managers, software engineers, designers, and researchers using lean and agile methodologies to explore, test, and implement designs.
Lead end users, development teams, and partners, guiding decisions through a customer-focused rather than technology-first approach.
Develop user journey maps and task flows that communicate end-to-end experiences and customer behavior.
Create low-fidelity wireframes and interactive prototypes, and use Daikin Applied’s design system to deliver high-fidelity mockups.
Lead design reviews with the design team, product managers, engineering teams, and business stakeholders.
Plan and conduct usability testing and user research, interpret analytics, and advocate for validation to optimize new and existing features.

Benefits

Multiple medical insurance plan options, plus dental and vision insurance.
401(k) retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2%.
Company-provided life insurance, with optional employee-paid voluntary life insurance, dependent life coverage, and voluntary accident coverage.
Short-term and long-term disability coverage.
Three weeks of paid time off for new employees and 11 company-paid holidays.
Paid sick time in accordance with applicable law.
Paid parental leave after 6 months of continuous service.
Tuition reimbursement after 6 months of continuous service.
10% bonus.
Support for community involvement.
Opportunities for career growth and development.