Senior Advisor, Business Strategy - Salesforce
About The Position
The Senior Advisor, Business Strategy partners across the Salesforce ecosystem and with Business Relationship Managers to understand strategic business challenges and design prototype technology components for future-state, persona-driven experiences. The role develops proactive communication strategies with partners to align desired experiences with the native Salesforce technology roadmap. It also supports strategic initiatives, partnerships, programs, financial and strategic planning, and health system goals and network expansion. The position works with business partners, Salesforce Architecture, Product Owners, Agile teams, senior leadership, and internal and external stakeholders. It assesses Salesforce capabilities, organizes experience requests around strategic priorities, supports technology solutions through their application lifecycle, and develops strategic alliances and growth initiatives. The role also evaluates proposed services and initiatives for operational, financial, and market impact; supports business modeling, cost and reimbursement analysis, initiative implementation, partner relationships, initiative monitoring, departmental budget preparation and allocation, and implementation of Human Resources plans.
Requirements
- Bachelor's degree or an equivalent combination of education and related experience.
- 10 or more years of relevant experience.
- 2 or more years of leadership or management experience.
Nice To Haves
- 100 Trailhead Badges within Salesforce Learning.
- 15 or more years of Salesforce experience.
- At least one Salesforce certification.
Responsibilities
- Conduct business partner sessions to understand the persona-driven experiences the business wants to enable through technology.
- Articulate and document the experience roadmap in relation to the driving technology components.
- Assess the native Salesforce technology suite and identify features and capabilities for business partner review.
- Structure incoming experience requests according to strategic plan priorities to support timely delivery of experience-led technology solutions.
- Partner with Salesforce Architecture to keep future-state architecture aligned with experience journeys.
- Partner with Product Owners to bring business partner technology selections into requirements-gathering sessions.
- Work with the Salesforce Agile scrum team to ensure the desired experience is developed throughout the application lifecycle.
- Collaborate with senior leadership to identify prospective partners and support sustainable health system growth through strategic alliances with aligned providers in key markets.
- Work with internal and external stakeholders to identify partnership opportunities and mutual objectives, facilitate strategic alliances, identify mutual interests, and help develop value-added services for partners.
- Identify opportunities for innovative solutions that reduce costs and improve operational efficiency; support leadership decision-making for new initiatives and evaluate service expansion in relation to market share and revenue growth.
- Integrate Finance and Strategic Planning information to evaluate market position and expansion opportunities; evaluate proposed initiatives for effects on operations, finances, and market position; recommend growth initiatives to leadership.
- Collaborate with department heads, service lines, financial analysts, and others to analyze business models for new initiatives, ensure cost analyses are completed, and evaluate potential government and private reimbursement.
- Assess information from various sources to determine the likely financial impact of proposed services, and work with leadership to establish infrastructure, identify resources, and operationalize initiatives.
- Manage relationships with strategic partners and serve as a liaison among organizations, department heads, service lines, and committees.
- Set priorities and monitor initiative status to ensure goals and objectives are being achieved; support departmental budget preparation and fund allocation.
- Direct implementation of Human Resources plans addressing organizational development, recruiting, compensation, training and development, and employee engagement and relations; ensure compliance with applicable laws, regulatory requirements, and Joint Commission standards.
- Perform related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
