Senior Administrative Office Assistant

City of Modesto•Modesto, CA

19h•Onsite

About The Position

Join the City of Modesto as our next Senior Administrative Office Assistant and put your advanced administrative skills to work in a dynamic, community-focused organization. You’ll lead office support functions, manage complex tasks, and partner with management on projects that make a difference citywide. If you're a problem-solver who brings both professionalism and a positive energy to your work, this role is for you. Upcoming Salary Increases and Incentives: 3% COLA effective 7/1/2026 2.5% Education Incentive - Bachelor's Degree 5% Education Incentive - Master's Degree Under direction, the Senior Administrative Office Assistant is responsible to perform a variety of technical and complex clerical assignments, studies and projects; to provide administrative assistance in the management of a department; and to perform related work as assigned.

Requirements

Knowledge of City and departmental operations, policies, procedures, and processes.
Knowledge of laws and regulations governing operations of the department to which assigned.
Knowledge of fiscal and statistical recordkeeping, budget, and payroll preparation and administration.
Knowledge of basic systems administration.
Knowledge of basic principles and practices of lead responsibilities.
Knowledge of business English, letter writing, formats, and basic report preparation.
Knowledge of office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
Ability to assist in developing and implementing goals, objectives, policies, procedures, and work standards.
Ability to analyze office operations and technical problems for alternative solutions.
Ability to learn, interpret, and apply administrative laws, rules, regulations, policies, and procedures.
Ability to prepare, maintain, and review documents, records, and reports.
Ability to exercise sound independent judgment within general policy guidelines.
Ability to type and perform word processing at speed necessary for successful job performance.
Ability to make accurate mathematical calculations.
Ability to work independently with minimal supervision.
Ability to prioritize tasks with changing workloads.
Ability to serve as liaison to other City departments and respond to inquiries and requests.
Ability to establish and maintain effective working relationships with those contacted in the course of the work.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
High School diploma or GED equivalency, supplemented by vocational or college level course work in administration and/or technical subjects related to the assigned area.
Three years of responsible office administrative support/clerical experience, including two years at an advanced level requiring the exercise of independent judgment or Two years of experience with the City of Modesto as an Administrative Office Assistant III.
Depending upon assignment, a valid California driver’s license may be required.
Depending on assignment, the ability to pass a background investigation is required.

Nice To Haves

3% COLA effective 7/1/2026
2.5% Education Incentive - Bachelor's Degree
5% Education Incentive - Master's Degree

Responsibilities

Provide lead responsibilities to a small office support staff; plan, prioritize, and review the work of staff engaged in administrative support duties.
Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
Participate in evaluating the activities of staff, recommending improvements and modifications.
Research, analyze, and compile information into report form on various subjects for department directors and other management and professional staff; respond to requests for documentation.
Gather data, and conduct surveys and studies on work procedures, workflow, organization, and other issues.
Track and maintain various data and records; provide reports as necessary.
Evaluate and prepare recommendations on a variety of technical, office, and procedural issues.
Develop, implement, monitor, and maintain systems and procedures to meet departmental needs and respond to issues; implement new technologies and systems.
May assist in preparing the annual budget for office and administrative function within area of authority, establish contracts, monitor and evaluate expenditures and accounts, and discuss changes with management.
Assist management in planning, monitoring, and managing the budget.
Independently create and respond to correspondence with the delegated authority of a manager.
Operate, troubleshoot, control access to, and advise others on specialized departmental and/or Citywide software applications.
Interpret and apply policies, procedures, and regulations.
May assist in evaluating new and existing legal, administrative, and other requirements; may draft policies and procedures to ensure compliance and overall effectiveness of staff operations.
May provide complex secretarial and office administrative support to a manager, including typing, word processing, spreadsheets, and related applications.
Act as liaison with city officials, city staff, the public, and officials and staff of other agencies to obtain and relay information and coordinate activities.
Represent the department at staff and administrative meetings, committees, and related meetings.
Administer complex payroll activities, as necessary.
Maintain awareness of current issues in areas assigned.
Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
Observe and maintain a safe working environment in compliance with established safety programs and procedures.
Performs related duties as assigned.