Senior Administrative Assistant

Sanford Health•Sioux Falls, SD

About The Position

The Senior Administrative Assistant supports the Sleep Disorders Center and multiple departments, serving as a primary point of contact for patients and visitors. The role coordinates patient scheduling and communications, provides phone support, and performs a range of clerical and administrative tasks. The successful candidate is self-directed, accountable, and able to work with minimal supervision while serving as a resource for employees and clients. This is a 40-hour-per-week position with an 8-hour day shift. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends or holidays.

Requirements

Must be self-directed, highly accountable, and able to work with minimal supervision.
High school diploma or equivalent preferred.
Associate degree preferred.
At least one year of applicable experience preferred.

Responsibilities

Greet patients and visitors and serve as a primary point of contact.
Coordinate patient scheduling to ensure appointments are timely and accurate.
Manage incoming calls, respond to patient inquiries, and direct calls appropriately.
Support patient communications.
Perform clerical and administrative duties for multiple departments.
Collect and enter data, prepare patient files, and complete timekeeping tasks.
Order supplies and process bill payments.
Support process improvement initiatives and special projects.
Train and orient new staff members.
Maintain confidentiality of patient, staff, and department information.