Senior Administrative Assistant

JPMorgan Chase & Co.•Lake Mary, FL

11d•Onsite

About The Position

The Senior Administrative Assistant is part of the Consumer & Community Banking team and supports managers and groups in a fast-paced organization. The role requires a collaborative, detail-oriented professional who can represent the manager or group with courtesy and sound judgment, produce high-quality work, and interact with executive-level internal clients across business lines. The assistant adapts procedures, processes, and techniques to complete assignments in support of departmental activities and goals. The position requires working in the office five days per week, Monday through Friday; hybrid options are not supported.

Requirements

At least five years of administrative experience.
Advanced organizational ability.
Discretion and good judgment in confidential situations, with proven experience interacting with senior management.
Strong interpersonal, written, and oral communication skills.
Strong proficiency in Microsoft Office.
Excellent telephone etiquette and the ability to manage competing priorities, such as calendar management.

Responsibilities

Maintain complex and detailed calendars.
Screen incoming calls and messages, determine their priority, and use caution when dispensing information.
Coordinate logistics for internal and external meetings.
Arrange and coordinate complex domestic and international travel.
Organize internal and external events, including catering and transportation.
Process invoices and team members’ travel and entertainment expense claims in accordance with policies and guidelines.
Assist with staff onboarding and offboarding, including requesting equipment setup and system access.
Produce high-quality emails and messages for individuals at all levels of the organization.
Maintain department documents, including current organizational charts and executive biographies.
Handle regular activities independently and advise in advance about issues or delays.
Assist with editing spreadsheets and presentations, including printing and binding materials for client meetings.