Senior Administrative Assistant

Truist Bank•Coral Gables, FL

53d

About The Position

Provides administrative support to individuals or a department, performing general clerical and office duties with minimal guidance while following established procedures, methods, and practices. The role handles correspondence, records, calls, travel and expense details, meetings, and customer questions, and may provide workflow guidance to other administrative assistant levels. The position is regular and scheduled for first shift. English fluency is required.

Requirements

High school diploma or equivalent education and related training.
Seven years of progressively more complex clerical experience.
Excellent verbal and written communication skills, including strong spelling and grammar knowledge, organizational skills, interpersonal skills, and math skills.
Ability to work independently.
Ability to deal with complex situations requiring sound judgment.
Ability to operate office equipment such as a copier and fax machine.
Ability to endure light physical labor.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
English fluency is required.

Nice To Haves

Associate’s degree.
Working knowledge of Microsoft Access and PowerPoint.
Completion of certifications specific to the industry.

Responsibilities

Prepare correspondence, reports, and forms.
Compose correspondence as directed and, within guidelines, respond on personal initiative.
Execute routine projects within general guidelines and instruction.
May provide workflow and problem-solving guidance to other administrative assistant levels.
Establish and maintain files and records.
Screen calls and voicemails, handling them or routing them to appropriate people.
Arrange and manage details related to travel, expense reports, departmental budgets, meetings, and appointments.
Handle confidential information discreetly.
Make recommendations to management based on findings.
Interact with internal and/or external customers to answer questions, research and resolve problems requiring in-depth knowledge of the function, and process transactions within the scope of authority.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, the job may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan