Senior Administrative Assistant

JPMorgan Chase & Co. • Miami, FL

9d • Onsite

About The Position

The Senior Administrative Assistant supports the Business Banking team in a fast-paced organization, helping deliver accurate, polished work and enabling professional, effective interactions with internal clients across lines of business. The role represents the manager and group with courtesy and sound judgment, adapts administrative procedures to meet department activities and goals, and handles routine work independently while communicating proactively about issues or delays. The position requires five days in the office, Monday through Friday, and does not support hybrid work.

Requirements

• At least five years of administrative experience.
• Advanced organizational ability.
• Discretion and good judgment in confidential situations, with proven experience interacting with senior management.
• Strong interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office.
• Excellent telephone etiquette and ability to manage competing priorities, including calendar management.

Nice To Haves

• Experience supporting a Managing Director or equivalent, or above.
• A college degree is a plus.

Responsibilities

• Maintain complex and detailed calendars.
• Screen incoming calls, assess their priority, and use caution when sharing information.
• Coordinate the logistics of internal and external meetings.
• Arrange and coordinate complex domestic and international travel.
• Organize internal and external events, including catering and transportation.
• Process invoices and team members’ travel and expense claims in accordance with policies and guidelines.
• Assist with staff onboarding and offboarding, including requests for equipment setup and system access.
• Prepare high-quality emails and messages for people at all levels of the organization.
• Maintain department documents, including current organizational charts and executive biographies.
• Handle regular activities independently and advise in advance about issues or delays.
• Edit spreadsheets and presentations, including printing and binding materials for client meetings.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching. Benefits and programs are based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed