Senior Administrative Assistant

CHESS•Santa Fe, NM

11d•Onsite

About The Position

The Senior Administrative Assistant provides operational, administrative, and project management support to the Office of Human Resources, Office of Planning and Institutional Effectiveness, and the Center for Professional Learning. The role supports special projects, assists with onboarding new employees, and provides customer service to students, staff, and faculty. The position is on-site at Santa Fe Community College and is typically scheduled from 8:00 a.m. to 5:00 p.m., Monday through Friday, with possible evening and weekend work.

Requirements

Associate’s degree in business administration or a related field, or relevant experience substituted year-for-year for the degree requirement.
Three years of relevant experience.
Strong organizational skills, attention to detail, and ability to manage multiple tasks.
Strong interpersonal and communication skills and ability to work effectively with a wide range of constituents in a diverse community.
Ability to gather data, compile information, and prepare reports.
Records maintenance skills.
Ability to use independent judgment and manage and impart confidential information.
Ability to plan, develop, and coordinate projects.
Ability to analyze and solve problems.
Knowledge of office management principles and procedures.
Advanced proficiency in Microsoft Office applications.
Ability to remain organized, accurate, thorough, and monitor work for quality.
Ability to maintain confidentiality and discretion.
Excellent written and verbal communication skills.
Ability to maintain high accuracy and work quality standards.
Data management and tracking skills.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Handle sensitive and confidential matters and information with discretion and judgment; answer basic questions and escalate complex questions.
Research and analyze specific issues and independently prepare non-routine correspondence and reports.
Assist with coordinating, supervising, and completing special projects, as appropriate.
Schedule meetings, prioritize requests, and screen correspondence, calls, and visitors.
Communicate effectively with students, staff, and faculty and respond to inquiries in a timely manner.
Participate in planning and coordinating program and department events and activities.
Coordinate scheduling for interpreting services.
Assist with coordinating the SFCC Volunteer program.
Coordinate new-hire paperwork and maintain digital personnel files and records to ensure data accuracy.
Initiate related HR transactions in the Workday HR platform.
Communicate with employees and ensure timely resolution of their queries.
Gather information for reports and metrics; assist with report reconciliation and research and resolve data discrepancies.
Provide input on developing and recommending process-related and procedural improvements, as appropriate.
Monitor the departmental budget, track expenditures, and maintain records in accordance with SFCC financial policies.
Review memberships, subscriptions, and dues; process payments; prepare purchase requisitions; order supplies; and reconcile P-Card and expense reports.
Perform other job-related duties as assigned.