Senior Administrative Assistant - CAFL Transition Age Youth Office

Commonwealth of Massachusetts•Framingham, MA

2d•Remote

About The Position

The Committee for Public Counsel Services (CPCS), the public defender agency for Massachusetts, is establishing a new Transition Age Youth Office within the Children and Family Law Division. This office will be part of a multidisciplinary team focused on enhancing representation and advocacy for young adults and transition-aged youth navigating the family regulation system. The agency is committed to equal justice and human dignity, zealously advocating for clients' rights and promoting just public policy. CPCS serves diverse clients and emphasizes cultural competence among its staff. The Transition Age Youth Office will provide multidisciplinary support for transition-aged youth, offering case support, training, and limited direct client representation. The office will initially operate remotely, with a future physical location anticipated in Framingham or other Metro West/Greater Boston areas. The Administrative Assistant will be a key member of this new office, supporting the Attorney in Charge with daily operations, special projects, and inter-departmental coordination.

Requirements

Associate’s degree in related area and at least two years of experience as an administrative assistant or office manager; executive level secretarial skills; or an equivalent combination of education, training, experience, and skills are required.
Access to home internet access sufficient to work remotely.

Nice To Haves

A bachelor’s or higher degree in a related area may be substituted for one year of the required experience.
Strong communication, organizational and detail skills;
Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint);
Ability to establish effective working relationships and to work as a team member;
Flexibility, and strict adherence to confidentiality;
Typing skill of 50 to 60 wpm preferred;
Familiarity with advanced Word formatting and editing, and Microsoft Excel;
Strong cultural competency and diplomacy skills;
Legal office experience a plus;
Foreign language skills are strongly preferred.

Responsibilities

Supporting the Attorney in Charge on day-to-day duties of running the office as well as special projects and coordinating communication, support, and resources with HR, Facilities, and IT.
Opening and closing case files, maintaining open case files, and filing, scanning and shredding of closed cases.
Providing administrative support, including word and data processing, filing, copying, scanning, and handling correspondence.
Coordinating and assisting with projects relating to personnel management, program evaluation, and other areas.
Creating statistical reports regarding attorney caseloads and disposition of cases and maintaining data collected.
Planning, coordinating, and calendaring meetings and events.
Assisting with other projects to improve the quality of legal representation and to enhance client services.
Ensuring effective use of office systems and compliance with agency procedures and practices.
Communicating effectively with internal and external contacts at all levels.
Assisting with front desk coverage including all receptionist responsibilities as needed.
Maintaining and updating office websites.
Other duties as assigned.