Senior Administrative Assistant (Administrative Support Assistant III) Loyalty, Marketing & Spend

Capital One • McLean, VA

11d • Hybrid

About The Position

Capital One is seeking an experienced, self-motivated Administrative Support Assistant III to support four to six executives in a fast-paced, technology-enabled environment. The role partners with executives to manage administrative responsibilities and help them focus on department and company goals. Flexibility, adaptability, resourcefulness, autonomy, and problem-solving are important for responding to changing demands and priorities. As a gatekeeper and representative of executive leaders, the assistant contributes to an efficient, productive, and positive team environment.

The position involves strategically managing complex executive schedules, arranging travel, preparing expense reports, coordinating meetings and events, and sharing information. It also requires personable and effective communication, along with strong writing and proofreading skills. The role is designated as hybrid, with on-site presence required in accordance with Capital One’s hybrid policy for the designated office location.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 2 years of administrative experience.
• At least 2 years of experience using Google Suite or Microsoft Office Suite.

Nice To Haves

• Associate degree.
• At least 5 years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
• At least 3 years of calendar management experience supporting multiple executives.
• At least 1 year of meeting and event planning experience.
• Experience setting up video conference and Zoom/Skype technology for meeting users.
• Experience planning ahead and managing time effectively.
• Excellent written and verbal communication skills.
• Excellent organizational skills.

Responsibilities

• Manage daily calendars for multiple executives and adjust or prioritize schedules in response to last-minute changes.
• Anticipate scheduling needs and independently coordinate and communicate calendar adjustments.
• Arrange and reserve conference rooms, catering, audio/video, and other services for meetings and conferences.
• Coordinate travel arrangements and prepare expense reports using Capital One systems.
• Drive key team activities and events, including all-hands and team meetings, conferences, supply orders, and social events.
• Prepare professional business communications, including memos, letters, and emails.
• Build and maintain business relationships with executives and administrative staff across the organization.
• Perform general administrative duties, including distributing mail and supporting ad hoc projects, committees, and group events.
• Promote a fun and team-oriented work environment.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being. Eligibility varies by employment status and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED