Senior Administrative Assistant - Inland Empire

JPMorganChase•Upland, CA
•Onsite

About The Position

The Senior Administrative Assistant supports the Consumer & Community Banking team in a fast-paced organization. The role requires strong teamwork, professional courtesy, attention to detail, and high-quality work while interacting with executive-level internal clients across lines of business. The assistant adapts procedures and processes to complete assignments in line with departmental activities and goals. This position requires working in the office five days per week, Monday through Friday; hybrid options are not supported. Employment is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries, under Section 19 of the Federal Deposit Insurance Act.

Requirements

  • At least five years of administrative experience.
  • Advanced ability to organize.
  • Discretion and good judgment in confidential situations.
  • Proven experience interacting with senior management.
  • Strong interpersonal, written, and oral communication skills.
  • Strong proficiency in Microsoft Office.
  • Excellent telephone etiquette.
  • Ability to manage competing priorities, including calendar management.

Responsibilities

  • Maintain complex and detailed calendars.
  • Screen incoming calls, determine their priority, and use caution when dispensing information.
  • Coordinate logistics for internal and external meetings.
  • Arrange and coordinate complicated domestic and international travel.
  • Organize internal and external events, including catering and transportation.
  • Process invoices and team members' travel and entertainment expense claims, following policies and processing guidelines.
  • Assist with staff onboarding and offboarding, including requesting equipment setup and system access.
  • Produce high-quality emails and messages for individuals at all levels of the organization.
  • Maintain department documents, including current organizational charts and executive biographies.
  • Handle regular activities independently and advise in advance about issues or delays.
  • Assist with editing spreadsheets and presentations, including printing and binding materials for client meetings.
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