Senior Administrative Assistant (Administrative Support Assistant III)

Capital One • Richmond, VA

3d • Hybrid

About The Position

Capital One is seeking an exceptionally bright, self-motivated, and experienced Administrative Support Assistant III to support multiple executives, from Director to Managing Vice President level, in a fast-paced, tech-savvy environment. The position performs administrative functions that enable executives to focus on department and company goals and contributes to an efficient, productive, and positive team environment. The assistant acts as a gatekeeper and extension of executives, handles critical administrative tasks, disseminates information, and supports relationship-building across the team.

This is a hybrid role. The employee is expected to follow Capital One’s hybrid policy regarding required on-site presence at the designated office location. Capital One will not sponsor new employment authorization or provide immigration-related support for this position. The role is expected to accept applications for at least five business days.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 2 years of administrative experience.
• At least 2 years of experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace.
• Flexibility and adaptability to changing demands and priorities.
• Resourcefulness, autonomy, sound judgment, and influencing skills to solve complex problems proactively.
• Exceptional attention to detail and strong written and verbal communication skills.
• Ability to collaborate with Administrative Assistants and other colleagues within and outside the immediate team.

Nice To Haves

• Associate degree.
• At least 5 years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
• At least 3 years of calendar management experience supporting multiple executives.
• At least 1 year of meeting and event planning experience.
• Experience using AI tools such as Gemini, Copilot, Claude, or other AI solutions.
• Experience setting up video-conferencing and Zoom or Skype technology for meeting users.
• Experience planning ahead and managing time effectively.
• Excellent written and verbal communication skills.
• Excellent organizational skills.

Responsibilities

• Manage complex executive calendars, prioritize scheduling requests, and adjust to frequent last-minute changes.
• Coordinate detailed travel arrangements and prepare timely expense reports.
• Drive team activities and events, including all-hands meetings and social events.
• Circulate information, answer questions, and act as a team ambassador.
• Foster strong relationships with other Administrative Assistants and teams.
• Support multiple executives and handle administrative tasks that contribute to the efficient running of the organization.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support employee well-being. Eligibility varies by full- or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED