Administrative Support Assistant III

Broward County Public Schools•Oakland Park, FL

About The Position

The Administrative Support Assistant III performs clerical and administrative tasks to support the efficient and effective operation of an office. The role supports supervisory and administrative personnel with daily activities, responds to inquiries, provides courteous assistance to students, parents, staff, visitors, and the public, and helps maintain accurate records and reports. The position also supports office operations through correspondence preparation, scheduling, information management, and clerical relief as needed.

Requirements

Standard high school diploma or satisfactory completion of an approved GED Testing Program.
At least three years of clerical work experience within the last five years.
Knowledge of clerical practices and procedures, including filing, answering telephones, and using standard office equipment.
Proficiency operating office machinery and equipment, including personal computers, fax machines, printers, and scanners.
Effective verbal and written communication skills.
Advanced organizational skills and attention to detail.
Computer skills required for the position.

Nice To Haves

Prior clerical work experience with Broward County Public Schools.
Bilingual skills.

Responsibilities

Perform clerical duties supporting supervisory and administrative personnel in daily activities.
Receive, research, route, and/or respond to inquiries from parents, students, staff, and the general public.
Provide courteous customer service, greet visitors, and make efforts to address and resolve issues efficiently.
Draft and edit correspondence, articles, reports, manuals, and other general or technical materials.
Compose and edit routine correspondence, including forms, memoranda, reports, manuscripts, and other materials.
Draft acknowledgements and other communications on behalf of the supervisor.
Review and verify data analysis and reports for completeness and accuracy of computations, and follow up to resolve issues.
Maintain accurate files of general correspondence and business records.
Receive and route telephone calls and answer routing questions.
Greet, assist, and direct visitors as appropriate.
Arrange meetings, conferences, and business travel.
Maintain data, statistics, and other information and prepare reports as required.
Provide clerical relief to support efficient office operations as required.
Interact effectively and tactfully with the public, staff, students, teachers, parents, and administrators.
Operate standard office equipment as required.
Perform and promote activities in compliance with the School Board of Broward County, Florida’s equal employment and non-discrimination policies.
Participate in training programs to enhance job-related skills and proficiency.
Review current developments, literature, and technical information related to the job.
Follow safety rules and procedures, and comply with federal and state laws and School Board requirements.
Perform other duties assigned by the immediate supervisor or designee.