Senior Administrative Assistant

Banner Health•Sun City, AZ
•Hybrid

About The Position

The Senior Administrative Assistant provides clerical and administrative support to the Chief Nursing Officer and Chief Financial Officer at Banner Del Webb Medical Center. The role requires discretion, judgment, initiative, strong organization, and the ability to manage confidential information and competing priorities while supporting executive, operational, and clinical work. It supports senior leaders by handling administrative matters of moderate complexity and coordinating activities across the facility, health system, and community.

Requirements

  • High school diploma, GED, or equivalent working knowledge.
  • Three to four years of progressively responsible administrative support experience, or equivalent demonstrated knowledge of administrative and specialized business support services.
  • Written communication skills for editing and proofreading business correspondence and reports.
  • Ability to type accurately and efficiently from rough drafts, machine transcription, or personal dictation using common word-processing programs.
  • Ability to learn and apply organizational policies, practices, and operations.
  • Oral communication skills for routine administrative tasks, responding to non-routine inquiries, and gathering background information for sensitive or confidential reports.
  • Ability to analyze routine administrative details, including resolving minor scheduling conflicts and redirecting mail.
  • Excellent oral, written, and interpersonal communication skills for interacting with all organizational levels.
  • Ability to convey a professional image and represent the organization with external customers.
  • Working knowledge of personal software packages used for administrative functions.

Nice To Haves

  • Associate’s degree.
  • Additional related education and/or experience.

Responsibilities

  • Handle a wide variety of administrative situations and conflicts, summarize incoming materials and meeting information, coordinate information with office background sources, and highlight important issues or conflicts.
  • Interpret requests, help implement actions, determine when important or emergency matters should be brought to an executive’s attention, and route requests appropriately when a supervisor is absent.
  • Coordinate and complete recurring and one-time projects as directed.
  • Screen calls and visitors, redirect inquiries when appropriate, and provide information based on knowledge of organizational policies, practices, and operations.
  • Maintain executives’ calendars and arrange meetings, conferences, appointments, hotel accommodations, and travel.
  • Prepare reports, presentations, summaries, and responses to inquiries; select relevant information from multiple sources and assist with research and data analysis as directed.
  • Perform administrative support work requiring initiative and judgment, including independent decisions that may affect costs or organizational outcomes.
  • May hire, train, review performance, and direct department staff workflow, including assigning work and following up on results.
  • Interact with senior leaders, board members, physicians, patients, employees, media, and business and community leaders.
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