Senior Administrative Assistant (Administrative Support Assistant III)- Shared Services

Capital One • McLean, VA

6d • Hybrid

About The Position

Capital One is seeking an experienced Administrative Support Assistant III to support multiple executives, from Director to Managing Vice President level, in a fast-paced, tech-savvy environment. The role helps leaders focus on department and company goals by handling administrative functions, serving as an extension and gatekeeper for executives, disseminating information, and supporting relationships across the team. The position is designated hybrid and requires adherence to Capital One’s hybrid policy for on-site presence at the designated office location.

The successful candidate will manage complex calendars and frequent scheduling changes, coordinate travel and expense reporting, and support team activities and events such as all-hands meetings and social events. They will also circulate information, respond to questions, and act as a team ambassador while collaborating with other Administrative Assistants and colleagues. Success requires adaptability, resourcefulness, sound judgment, attention to detail, strong communication, and a collaborative mindset.

The listed full-time annual salary ranges vary by location: Plano, TX, $73,500–$83,900; McLean, VA, $80,900–$92,300; Richmond, VA, $73,500–$83,900; and Riverwoods, IL, $73,500–$83,900. Compensation for other locations depends on the applicable location pay range and is stated in the candidate’s offer letter. Capital One offers a comprehensive benefits package; eligibility varies by employment status and management level.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 2 years of administrative experience.
• At least 2 years of experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace.
• Flexibility and adaptability in response to changing demands and priorities.
• Resourcefulness, autonomy, strong judgment, and influencing skills.
• Exceptional attention to detail.
• Strong written and verbal communication skills.
• Ability to collaborate with Administrative Assistants and colleagues within and outside the immediate team.

Nice To Haves

• Associate degree.
• At least 5 years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
• At least 3 years of calendar management supporting multiple executives.
• At least 1 year of meeting and event planning experience.
• Experience using AI tools such as Gemini, Copilot, Claude, or other AI solutions.
• Experience setting up video conferencing and Zoom/Skype technology for meeting users.
• Experience planning ahead and managing time effectively.
• Excellent written and verbal communication skills.
• Excellent organizational skills.

Responsibilities

• Support multiple executives ranging from Director to Managing Vice President level.
• Manage complex calendars, prioritize scheduling requests, and adjust to frequent last-minute changes.
• Coordinate travel arrangements and prepare timely expense reports.
• Drive team activities and events, including all-hands meetings and social events.
• Circulate information, answer questions, and act as a team ambassador.
• Build and foster relationships with other Administrative Assistants, teams, and colleagues.
• Proactively solve complex problems using sound judgment and influencing skills.
• Support efficient organizational operations by handling administrative tasks and helping executives focus on department and company goals.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by full- or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED