Senior Administrative Analyst- Power Enterprise – SFPUC (1823) (167000) (EXEMPT)

City and County of San Francisco•San Francisco, CA

About The Position

The San Francisco Public Utilities Commission (SFPUC) is hiring Senior Administrative Analysts for multiple vacancies in its Power Enterprise. These are exempt appointments, excluded from the competitive Civil Service examination process, serving at the discretion of the Appointing Officer, with a duration not exceeding 36 months. One assignment supports affordability, arrearage management, low-income customer assistance, and customer engagement initiatives for Hetch Hetchy Power and CleanPowerSF. The analyst leads policy and data analysis, stakeholder engagement, outreach strategy, program implementation, and operational recommendations to connect customers with assistance and electrification resources while supporting customer financial stability and the Power Enterprise’s financial sustainability. This assignment reports to the Power Enterprise Customer Strategy Manager. Another assignment supports the Power Enterprise Capital Budget section, which manages the biennial capital budget and 10-year Capital Plan and provides related financial planning and operational support. Under the direction of the Power Enterprise Capital Budget Manager (1825), the analyst manages budget, expenditure, and forecast reporting; supports capital budget and plan development and monitoring; and helps design and implement policies and procedures that promote financial stewardship and compliance with SFPUC policies and City requirements. The position works with project managers, SFPUC Finance and Project Controls, City staff, and occasionally suppliers, contractors, and other third parties.

Requirements

Baccalaureate degree from an accredited college or university and three years of full-time-equivalent professional-level analytical experience.
Qualifying analytical experience includes analysis, development, administration, and reporting in organizational programs such as budgets, contracts, grants, policy, or related functional areas.
A graduate degree or higher in a related specialized subject may substitute for one year of required experience.
Additional qualifying experience may substitute for the required degree on a year-for-year basis, up to a maximum of two years.
Applicants must meet minimum qualifications by the final filing date, unless otherwise noted.
Applicants may be required to verify qualifying education and experience during the recruitment process.
Ability to work with large datasets and translate complex financial information into recommendations for the capital budget assignment.
Ability to coordinate stakeholder engagement and customer outreach, including activities outside typical business hours and days, for the affordability assignment.

Nice To Haves

Master’s degree in Public Policy, Political Science, Economics, or a related field.
Oral proficiency in Cantonese.
Experience connecting customers, clients, or constituents with relevant financial, business, health, or other community services.

Responsibilities

Lead and coordinate affordability, arrearage management, customer assistance, and customer engagement initiatives for Hetch Hetchy Power and CleanPowerSF.
Serve as primary analyst and departmental liaison for consultants, community partners, advocacy organizations, and internal stakeholders involved in affordability and arrearage management programs.
Research and analyze utility affordability policies, assistance programs, arrearage strategies, customer equity impacts, and operational feasibility; develop recommendations.
Coordinate stakeholder engagement with customers, advocacy groups, community organizations, City departments, and executive leadership.
Analyze customer arrearages, payment trends, affordability metrics, program participation, outreach effectiveness, and financial impacts; prepare reports, dashboards, presentations, and recommendations.
Develop and maintain data governance practices, reporting systems, database tools, performance indicators, and program tracking mechanisms.
Analyze legislation, regulatory requirements, and industry practices concerning utility affordability, customer protections, and public benefit programs; recommend responses to operational, policy, and financial impacts.
Support development and implementation of operational procedures, reporting systems, outreach strategies, and customer engagement processes.
Organize and lead customer outreach events, trainings, workshops, and community engagement activities.
Monitor program implementation, identify operational challenges, recommend process improvements, and ensure programs respond to customer needs and remain financially sustainable.
Prepare policy analyses, implementation plans, operational reports, presentations, briefing materials, stakeholder communications, and executive recommendations.
May provide direction, training, or project coordination to analytical, administrative, or support staff.
Assist in developing and managing the Power Enterprise two-year capital budget and 10-year Capital Plan.
Work with project managers, SFPUC Finance, and Project Controls to develop and maintain project capital budgets, funding plans, and forecasts; track appropriations, expenditures, encumbrances, and balances.
Analyze budget expenditure trends and prepare financial and statistical reports, dashboards, and variance analyses.
Support monthly, quarterly, and annual reporting on budget performance, fund utilization, and project delivery, including explanations and recommendations for corrective action.
Use enterprise financial systems and business intelligence tools to extract, reconcile, and analyze datasets for capital investment decisions.
Reconcile budget and expenditure information across financial, project controls, and contract management systems; identify and resolve discrepancies.
Develop and update tools, templates, and job aids for budget development, financial monitoring, and procurement activities.
Help design and implement improved reporting and analytics, including management dashboards and recurring reports.
Serve as a point of contact for capital budget questions from Power Enterprise and Infrastructure Bureau staff, SFPUC Finance, SFPUC Project Controls, the Controller’s Office, and other City departments.
Perform other related duties as required.