Sr. Ad Operations Specialist

PatientPoint•Cincinnati, OH

2d•Hybrid

About The Position

The Senior Ad Operations Specialist is responsible for accurately and on time executing advertising campaigns across multiple product lines and content management systems. The role monitors campaign schedule changes, including creative, targeting, and delivery changes, and collaborates with internal departments to fulfill contract obligations. The position requires attention to detail, flexibility, effective prioritization, and the ability to manage changing deadlines and requirements in a fast-paced environment. The role is based in Cincinnati on a hybrid schedule, with less than 10% travel required. PatientPoint describes itself as a digital health company delivering behavior-changing content in healthcare settings, connecting patients, providers, and health brands through a network in 30,000 physician offices.

Requirements

At least 5 years of Ad Operations experience using Google Ad Manager.
Experience with Salesforce, Jira or other project management software, and AOS.
Proficiency in Microsoft Excel.
Strong written and verbal communication skills.
Ability to work closely with multiple teams.
Strong attention to detail and ability to keep details of multiple brands and product lines organized.
Critical-thinking and problem-solving skills, including the ability to identify issues and proactively recommend resolutions.

Nice To Haves

Bachelor’s degree.
Experience working in a third-party monetization or wrapper company.
Experience working at a large-scale, premium digital publisher.
Experience with BroadSign or similar content management systems.
Experience with advertising agencies or pharmaceutical marketing.
Experience with order management systems.

Responsibilities

Set up, manage, and monitor direct deals in Google Ad Manager (GAM).
Work across multiple content management platforms to deploy advertising campaigns across accounts and products.
Communicate with Client Sales, Client Success, and Yield teams to support successful campaign deployment and delivery.
Review and understand contract obligations related to campaign execution.
Attend or lead weekly status meetings to stay aware of new campaigns and changes to existing campaigns.
Prioritize work amid changing deadlines and business needs.
Plan proactively to ensure compliance with out-of-market dates and changes to creative or campaign placement.
Quality-assure campaign setup for oneself and other team members.
Follow established processes and identify opportunities for process improvement.