Senior Accounts Receivable Analyst

ACERTUS • Saint Louis, MO

2d • $53,000 - $58,000

About The Position

The Senior Accounts Receivable (AR) Analyst oversees the organization’s most complex, high-risk, and high-value customer accounts. The role requires advanced technical expertise, independent judgment, and strategic problem-solving, and serves as a senior subject matter expert for billing, collections, and receivables management. The analyst is accountable for resolving escalated disputes, influencing cash flow outcomes, and driving continuous improvement across AR processes. The position partners with leadership and cross-functional stakeholders to mitigate risk, improve collections performance, and support financial reporting accuracy.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $53,000–$58,000, based on experience.

Requirements

• High school diploma or GED required.
• At least five years of progressive experience in accounts receivable, billing, and collections, including ownership of complex, high-value, or contract-driven accounts.
• Demonstrated success resolving escalated billing disputes and materially improving aged receivables and cash flow outcomes.
• Expert-level knowledge of accounts receivable, billing, collections, and credit risk management practices.
• Advanced analytical skills and ability to interpret complex contractual terms, account activity, and financial data.
• Strong negotiation and communication skills, including ability to manage sensitive, high-stakes customer conversations.
• Ability to exercise independent judgment, prioritize competing demands, and make recommendations with financial impact.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting.
• Expert-level proficiency with ERP or accounting systems.
• Ability to maintain confidentiality and handle highly sensitive financial and customer information.

Nice To Haves

• Associate or bachelor’s degree in Accounting, Finance, or a related field.

Responsibilities

• Independently manage complex, high-dollar, and contractually nuanced customer accounts, ensuring accurate and timely invoicing in accordance with contractual terms, pricing models, and company policies.
• Serve as the escalation point and senior subject matter expert for billing, collections, and receivables issues, guiding complex account structures and dispute resolution strategies.
• Lead advanced collection efforts for high-risk and significantly aged receivables; determine escalation paths, negotiate resolutions, and recommend legal or executive involvement when necessary.
• Analyze customer account activity to identify root causes of disputes, chronic delinquency, or billing breakdowns, and drive corrective action.
• Review, approve, and prepare complex adjustments, credits, write-offs, and settlements in accordance with company policy and approval authority.
• Build and maintain executive-level customer relationships as a trusted advisor and primary contact for complex billing and payment discussions.
• Prepare and present aged receivables analyses, cash forecasting inputs, dispute trends, and risk assessments to finance leadership and management.
• Identify opportunities to improve cash flow, reduce DSO, and mitigate credit risk through process enhancements and policy recommendations.
• Partner with Sales, Operations, Legal, Treasury, and Finance leadership to resolve disputes, clarify terms, and align on risk mitigation strategies.
• Support month-end and audit activities by ensuring AR balances, reserves, and supporting documentation are accurate, complete, and well-documented.
• Lead or support AR-related projects, system enhancements, and process improvement initiatives.
• Mentor, coach, and provide technical guidance to AR Analysts I and II, supporting skill development, consistency, and knowledge transfer.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision coverage
• Voluntary life and disability insurance, accident insurance, critical illness insurance, and hospital indemnity
• Company-paid basic life insurance and long-term disability
• Company-paid paid time off (PTO)
• Seven company-paid holidays plus one floating holiday
• 401(k) with company match
• Tuition reimbursement
• Financial wellness resources
• Retirement planning
• Legal services
• Employee discount programs
• Complimentary Grubhub+ membership
• Casual dress code

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED