Senior Account Manager

DLL Group•Wayne, PA
•$108,443 - $162,665•Hybrid

About The Position

As a Senior Account Manager, you will drive new financing relationships and turn complex market opportunities into sustainable, profitable business for JCB Finance USA, a strategic joint venture between DLL and JCB, Inc. You will develop an assigned territory, engage strategic decision makers across JCB dealers and prospective equipment customers, and structure customized financing solutions. The role requires sound judgment in negotiating deal structures and pricing, influencing regional priorities, and coordinating complex opportunities across the joint venture. You will also put DLL’s values into practice by prioritizing customers, taking ownership, strengthening collaboration, and helping others grow. The position leads territory growth and manages opportunities across the complete sales cycle, from prospecting and proposal through internal approval, documentation, and handoff. It works closely with the Managing Director and teams including credit, operations, legal, and pricing. The Senior Account Manager also uses market, activity, opportunity, and forecast insights to set territory priorities, solve complex sales challenges, guide peers on specialized activities, and lead initiatives that improve team alignment and efficiency. The primary work location is Wayne, Pennsylvania. The role is hybrid and includes regular travel. The position is eligible for sales commissions in addition to the listed pay range of $108,443 to $162,665. The selection process may involve an assessment, and hiring is subject to successful completion of a background check.

Requirements

  • More than five years of relevant professional experience is an indicative profile.
  • Demonstrated success originating and converting complex new business in field sales, territory sales, equipment finance, commercial finance, or a comparable customer-facing role.
  • Ability to understand strategic customer needs and develop customized financing recommendations that support equipment purchases and broader business objectives.
  • Confidence engaging strategic decision makers, opening new relationships, and progressing complex opportunities through the complete sales cycle.
  • Ability to negotiate customized agreements, deal structures, partnerships, and pricing within established authority.
  • Strong knowledge of sales and financing concepts, processes, and tools, with the ability to adapt standard practices to new situations.
  • Ability to analyze patterns, apply judgment, and solve complex problems where established approaches require adaptation.
  • Strong communication, presentation, and influencing skills with strategic decision makers, dealers, customers, sales teams, and internal specialists.
  • Disciplined territory, pipeline, resource, and priority management in a field-based environment.
  • Collaborative approach and ability to partner across business areas, manage interdependencies, and respond to shifting priorities.
  • Openness to learning, coaching, regular travel, guiding peers, and improving team practices.

Responsibilities

  • Lead a territory growth strategy to identify, qualify, and convert complex financing opportunities with JCB dealers, dealer sales teams, equipment customers, and strategic financial decision makers.
  • Build and manage a pipeline through targeted prospecting, market mapping, referrals, dealer engagement, and disciplined follow-up.
  • Translate customer business priorities into clear, customized financing recommendations and influence strategic customer and dealer decisions.
  • Negotiate complex financing structures and pricing within established authority while balancing customer value, risk, profitability, and speed.
  • Coordinate the full sales cycle, from proposal and internal approval through documentation and handoff, to convert opportunities into funded business.
  • Collaborate with the Managing Director, credit, operations, legal, pricing, and other business areas to manage interdependencies, respond to shifting priorities, and strengthen sales outcomes.
  • Build trusted relationships with JCB stakeholders, strategic decision makers, and regional dealer teams while focusing on new business development.
  • Use accurate opportunity, activity, market, and forecast insights to set territory priorities and deliver regional results.
  • Analyze patterns, apply judgment, and adapt or combine approaches to solve complex sales and financing challenges.
  • Guide peers on specialized sales activities and lead initiatives to improve team alignment, methods, and efficiency.

Benefits

  • Flexible working, including hybrid work arrangements.
  • Two working days for volunteering and community or charity contributions.
  • Health, wellness, and financial programs.
  • Industry-leading holiday package.
  • Training, mentorship, tuition reimbursement, and career development programs.
  • Healthcare benefits.
  • 401(k) matching.
  • Vacation and sick leave.
  • Parental leave.
  • Possible discretionary bonuses.
  • Sales commissions.
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