Senior Account Manager

ASG

11d•$80,000 - $90,000•Remote

About The Position

IntellaQuest builds mission-critical software for industrial organizations in highly regulated environments. Its integrated Quality Management (QMS) and Environmental, Health & Safety (EHS) system helps manufacturers promote quality, increase productivity, and remain audit ready. As part of ASG, IntellaQuest is backed by Alpine Investors and connected to a community of SaaS companies that share knowledge, expertise, and resources to support long-term growth. The Senior Account Manager owns renewals and expansion across roughly 80 enterprise manufacturing accounts, working alongside an existing Account Manager on a growing team. The role focuses on moving expansion from inbound-driven demand to proactive selling, including new modules and full rollouts at new sites. It reports to the VP of Customer Experience. This fully remote role is available in the US or Canada and may involve travel up to 20%. The target base salary is US$80,000–$90,000 or C$112,000–C$126,000. The total rewards package includes an annual bonus, employer-paid benefits, an L&D stipend, and incentive pay for eligible roles. Individual compensation may vary based on experience, location, internal pay equity, and other business considerations; pay and compensation programs are reviewed annually at minimum.

Requirements

3–5+ years owning renewals and expansion, with a quota tied to upsell or cross-sell revenue.
Experience independently managing a large book of accounts and prioritizing by growth potential.
Ability to build credibility with VP and C-suite stakeholders at large companies and confidently push back on unreasonable requests.
Consultative selling skills, including connecting product capabilities to measurable customer outcomes.
Clear, energetic communication in live demonstrations and customer conversations.
Proactive, solution-oriented, problem-solving mindset.
Ability to thrive in a small, growing, fast-paced, results-oriented environment.

Nice To Haves

Quality, EHS, or industrial manufacturing experience.
Comfort with travel up to 20%.

Responsibilities

Own renewals and retention across a book of roughly 80 enterprise accounts.
Drive expansion through new modules and new sites, shifting from inbound-led demand to proactive outreach.
Run end-to-end sales cycles for new-site expansions, partnering with a sales engineer on module demonstrations.
Build multi-threaded relationships with stakeholders from plant-level users through VP and C-suite.
Partner with Implementation, Support, and Product to ensure clean handoffs and prevent onboarding or response-time issues from becoming churn risks.
Help shape account planning, coverage, and renewal playbooks with the Account Management team.
Maintain disciplined CRM records and accurately forecast renewals and expansion.