Senior Account Manager

Kaseya Careers • Miami, FL

1d

About The Position

Kaseya is seeking an enthusiastic, results-driven Senior Account Manager to expand existing accounts. The role focuses on identifying growth opportunities across a customer portfolio, strengthening client relationships, and increasing revenue through strategic account management. The Senior Account Manager works with customers and internal teams to support adoption, deliver customer value, and achieve sales targets.

Requirements

• At least 3 years of B2B sales experience; technology or SaaS experience is ideal.
• A strong passion for sales and a proven track record of exceeding sales targets.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Motivation, coachability, competitiveness, and resilience.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency with CRM tools, including Salesforce, to manage leads, opportunities, and accounts.
• Strong analytical skills and the ability to create accurate sales forecasts.

Nice To Haves

• Experience in a technology or SaaS environment.

Responsibilities

• Engage with current customers to identify upsell and cross-sell opportunities across Kaseya’s product suite.
• Build and maintain relationships with key decision-makers, support customer satisfaction, and align customer needs with Kaseya solutions.
• Develop tailored account strategies, conduct regular check-ins and business reviews, identify opportunities, and address potential challenges.
• Monitor customer usage and adoption metrics, address adoption challenges, and follow established sales processes to drive account expansion.
• Own sales targets, work to exceed quotas, and contribute to short- and long-term revenue generation strategies.
• Collaborate with Customer Success and Sales teams to provide customer experiences and support smooth implementation of new solutions.
• Use Salesforce to manage leads, opportunities, and accounts, and log and track customer interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed