Senior Account Manager

Jabil•Boston, MA

19h

About The Position

Responsible for developing and maintaining accounts with the objective of maximizing revenue in line with the Company's long- and short-term strategic objectives. The role involves maintaining and growing a profitable customer portfolio, understanding customer business requirements, pursuing new business opportunities, coordinating internally to support customers and suppliers, and representing Jabil professionally to customers and prospective customers.

Responsibilities

Maintain and develop a profitable customer portfolio through appropriate propositions and ethical sales methods.
Gain a clear understanding of customers’ business requirements.
Respond to and follow up on sales enquiries using appropriate methods.
Procure products in accordance with customer requirements and Company guidelines.
Liaise internally to optimize quality of service, business growth, and customer satisfaction.
Work internally to resolve issues with customers and suppliers, including financial issues when required.
Attend and present at customer meetings, representing the Company professionally.
Identify and report market and customer trends.
Identify and qualify new business opportunities.
Present and promote the Company to prospective customers professionally.
Observe competitor activity and gather intelligence.
Liaise with global business units to maximize overall Company sales opportunities.
Complete sales administration to a high standard and in a timely manner.
Maintain and update the customer database.
Conduct and report account-planning strategies when required.
Attend industry functions when required.