Senior Account Manager

Graco•Minnesota, USA, MN

2d•$75,000 - $131,200•Remote

About The Position

The Senior Account Manager drives strategic growth in an assigned market and supports the Sales organization’s mission to build and sustain a profitable customer base for Graco products. The role identifies high-value revenue opportunities, builds strong customer relationships, and delivers a superior customer experience through advanced sales strategies. It uses market analysis and customer insights to develop tailored solutions aligned with Graco’s product portfolio and strategic objectives. The position also works with marketing, product development, operations, and other internal teams to improve product positioning, market reach, and sales impact. The role develops sales channels, territory-specific plans, and targeted marketing strategies; maintains customer relationships through responsive communication, CRM documentation, and regular site visits; and contributes to distribution programs and market-development initiatives. It monitors program performance, industry trends, and competitor activity, and reports insights to sales and marketing management. The Senior Account Manager serves as the customer liaison for product launches, trains sales staff and channel partners, establishes supplier partnerships, and manages training and demonstration equipment accounts according to corporate standards. The position requires travel as needed to meet customer and business needs. Applicants must be legally authorized to work in the United States permanently and without restriction; the position is not eligible for immigration sponsorship. The stated base salary range is $75,000 to $131,200, exclusive of fringe benefits and other compensation.

Requirements

Bachelor’s degree in business, engineering, marketing, a technical field, or equivalent experience.
At least 5 years of sales experience, ideally in mechanical product sales through distribution channels.
Exceptional written, verbal, and presentation skills, including the ability to explain complex technical information to diverse audiences.
Advanced mechanical aptitude and ability to understand product specifications and applications and communicate them to senior stakeholders.
Ability to work independently and adapt to varied end-user requirements and changing market conditions.
Expertise managing and optimizing distribution channels, building high-impact partnerships, and supporting channel partners.
Willingness to travel as required to meet customer and business needs.
Valid driver’s license and ability to maintain insurability with Graco’s chosen fleet insurer.
Permanent, unrestricted authorization to work in the United States; immigration sponsorship is not available.

Nice To Haves

Global industrial manufacturing experience and knowledge.
MBA or master’s degree.

Responsibilities

Identify and establish effective sales channels for assigned products and applications.
Develop targeted marketing strategies and territory-specific sales plans aligned with divisional distribution strategy, pursuing new accounts and developing existing ones.
Analyze territory performance and adjust strategies to improve sales results in alignment with company goals.
Collaborate with marketing to develop promotional materials and campaigns for designated territories.
Respond promptly and effectively to customer inquiries and document interactions and follow-ups in CRM tools.
Conduct site visits and outreach to industrial contractors and facility managers to assess needs and build rapport.
Build long-term customer relationships by providing service and support.
Collaborate with internal teams to create and implement distribution programs that strengthen market presence and sales effectiveness.
Evaluate existing programs and recommend improvements based on market feedback and performance data.
Monitor industry trends and competitor activity and share insights with sales and marketing management.
Provide regular updates and detailed reports to sales and marketing management.
Serve as the primary liaison between customers and Graco to support product launches and sales of new and existing products.
Train sales staff and channel partners to promote new products effectively.
Establish partnerships and agreements with material suppliers to support sales and distribution.
Manage training and demonstration equipment accounts according to corporate standards.