Senior Account Manager - Bristol / South Wales

Yell

7d•Onsite

About The Position

Yell is seeking a field sales professional to join its sales and account management team, covering South Wales and Bristol. The role is based on patch and focuses on developing high-value new business opportunities while managing a portfolio of mid-spend customers. The Senior Account Manager is responsible for retaining, nurturing, and growing customers’ product spend through digital marketing solutions, while also sourcing and acquiring new high-value prospects. The role includes selling Yell’s digital product portfolio, including Pay Per Click, SEO, Agency Social, Yell.com, Smart Performance, Websites, Video, and Reputation Management. The account portfolio has annual customer spend ranging from £5,000 to £12,000, with overall account values of approximately £1 million annually. The position involves meeting quarterly retention and growth targets, developing advertising programs that meet customer needs and agency minimum spend thresholds, and proposing commercial models that maximise revenue while meeting customer requirements. The successful candidate will build lasting customer relationships and work collaboratively with stakeholders across the wider business, including DADs, KADs, customer service, and the Yell agency. Compensation includes a £40,000 base salary, £22,000 OTE, and a car allowance of either £5,200 or £6,200 depending on the car.

Requirements

Full UK driving licence with no more than 6 points and access to a car.
Demonstrable experience selling high-value digital solutions.
A highly successful track record of digital sales performance.
Strategic thinking and a strong understanding of digital marketing campaigns and technology.
Resilience, discipline, and tenacity.
Ability to seek customer testimonials in support of a client-focused approach.
Ability to demonstrate an effective personal development plan and stay informed about changes in the digital market and competitors.
Excellent communication skills, including the ability to explain complex digital information clearly and concisely.
Emotional intelligence and respectful, professional, collaborative approaches with team members and supporting functions.
Task-oriented approach and willingness to go the extra mile for clients.
Flexibility to adapt quickly to changing priorities, targets, and strategies.

Responsibilities

Manage a portfolio of clients with annualised spend ranging from £5,000 to £12,000 and overall account values of approximately £1 million annually.
Retain and grow the customer base each quarter by nurturing customer relationships and developing their digital portfolios.
Self-source and acquire new prospects, including high-value new business opportunities.
Deliver growth sales across Yell’s digital solutions, including agency products, by developing advertising programs that meet client needs and agency minimum spend thresholds.
Identify, hunt, and acquire new digital opportunities in the market to deliver the high-value new-business growth target.
Sell Yell’s digital product portfolio and propose commercial models that maximise revenue while meeting customer requirements.
Build long-lasting relationships with the account base.
Develop relationships with stakeholders across the wider business, including DADs, KADs, customer service, and the Yell agency.

Benefits

Base salary of £40,000 and £22,000 OTE.
Car allowance of either £5,200 or £6,200 depending on car.
Local bonus and incentive plans.
Savings at over 900 outlets, including supermarkets, fashion, electronics, and travel.
Access to mind, money, and movement wellbeing resources and gym discounts.
Savings on eyecare and free eye tests.
Company-wide and local recognition schemes.
24/7 Employee Assistance Programme support.
Pension scheme for colleagues aged 22 to State Pension Age.
Life insurance for all.