Senior Account Manager, Enterprise

StackAdapt

16d•$96,000 - $132,000•Remote

About The Position

StackAdapt is a technology company whose AI-powered marketing platform connects brand and performance marketing across programmatic advertising and marketing channels. Reporting to the Manager of Enterprise Client Services, the Senior Account Manager will manage client relationships, drive adoption of the StackAdapt platform, oversee campaign management, and identify account expansion opportunities across enterprise brands and agencies. The role works closely with Account Executives and Ad Operations Specialists to maximize campaign return on investment. The position serves as the primary contact for a client portfolio and supports the full client lifecycle, including proposals, campaign strategy and setup, performance reporting, optimization, training, and account planning. It also involves identifying opportunities to grow client revenue and improve internal services, tools, procedures, and reporting. The listed base salary band is $96,000–$132,000 USD. Depending on role and location, additional compensation may include annual bonuses, commissions, or equity awards. Benefits and perks may vary by country and engagement type.

Requirements

At least 8 years of experience in real-time bidding/programmatic, including DSP or ad network expertise.
Experience running Google AdWords or Facebook Ads, or using a DSP as a self-serve user.
Proven success managing client relationships and helping grow revenue.
Experience working with budgets of $10 million or more.
Experience with the RFP process, preparing proposals, working cross-functionally internally, and presenting concepts to clients.
Skill in upselling to unlock new revenue streams across a book of business.
Ability to understand and communicate technical concepts and platform-based knowledge.
Flexibility to travel to meet with clients.

Responsibilities

Act as the main point of contact for a portfolio of clients across a wide range of verticals.
Work with Account Executives to lead the RFP process, proposals, and presentations to enterprise brands and agencies.
Drive upsells of StackAdapt features and channels to existing customers.
Design campaign strategies within the StackAdapt platform.
Support campaign success through regular reporting on campaign goals and by providing strategic solutions and optimizations to meet KPIs.
Conduct client mapping and account planning.
Set up and traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation or troubleshooting.
Identify upselling opportunities and improve services through the development of tools, procedures, and reports aimed at increasing efficiency.
Regularly analyze campaign performance, optimize campaigns, and recommend new opportunities.
Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training or education sessions.

Benefits

Highly competitive salary.
Retirement, 401(k), or pension savings, depending on location.
Paid time off packages, including a birthday off.
Access to a comprehensive mental health care program.
Health benefits from the first day of employment.
Work-from-home reimbursements.
Optional global WeWork membership and hubs in London and Toronto.
Training and onboarding program.
Coverage and support for personal development initiatives, including conferences, courses, and books.
Access to StackAdapt programmatic courses and certifications.
Parental leave program.
Social and team events.
Depending on role, potential eligibility for annual bonuses, commissions, and equity awards.