Enterprise Account Manager
About The Position
DAT Solutions is seeking a Carrier Enterprise Account Manager to join its Enterprise Sales team. This sales role manages a large and diverse book of carrier accounts in the transportation and logistics sector, with a focus on growing business with established customers while identifying new business opportunities. The account manager builds relationships with decision-makers, sells DAT’s SaaS solutions, renews and renegotiates contracts, and is accountable for customer retention and revenue growth. The role requires direct knowledge of the full truckload marketplace and consultative sales experience in logistics. Travel is required at less than 40%. DAT describes its work environment as hybrid.
Requirements
- Deep knowledge and understanding of the full truckload marketplace based on direct industry experience.
- Direct experience in a consultative sales role as an account manager or sales representative in logistics, on the carrier or broker side.
- Experience using a CRM tool to manage accounts, information, and leads.
- Sales skills including opportunity discovery, relationship building, and contract renegotiation.
- Ability to work with C-suite decision-makers.
- Typically, a minimum of 5 years of related experience.
- Travel required, less than 40%.
Nice To Haves
- Salesforce experience.
- Technical software sales experience, ideally selling SaaS solutions.
- College degree, preferably with a business focus; alternatively, 5 years of industry experience in a sales or account manager role.
Responsibilities
- Build rapport with existing accounts and grow business relationships by influencing decision-makers to adopt DAT’s SaaS solutions.
- Cross-sell and upsell solutions to grow customer relationships and increase the value DAT delivers.
- Renegotiate annual contracts and meet or exceed growth revenue goals.
- Own account retention and reduce churn through strong customer relationships.
- Use Salesforce and other selling tools to record information about existing business and potential leads.
- Share industry and product expertise and strategic thinking to deliver value to customers.
- Provide customer feedback and ideas to improve DAT products, solutions, and processes.
- Discover new business opportunities.
Benefits
- Medical, dental, vision, life, and AD&D insurance
- Parental leave
- Up to 20 days of paid time off starting in year one
- 10 paid holidays per calendar year
- 401(k) matching, immediately vested
- Employee Stock Purchase Plan
- Short- and long-term disability sick leave
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program
- Employee referral, internal recognition, and wellness programs
- Free TriMet transit pass at the Beaverton office
- Competitive salary and benefits package
- Employee Resource Groups
- Hybrid work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
