Senior Account Manager
About The Position
GPJ is hiring a Senior Account Manager to provide strategic account leadership across a diverse and complex portfolio of business, supporting the overall success and profitability of key programs such as activations and global client centers. The role is hybrid and requires working on-site at the Boston or New York office at least two days per week. The Senior Account Manager builds and nurtures relationships with senior-level clients, earns their trust, and acts as a strategic advisor by aligning client needs with agency capabilities. The role defines and drives the direction and objectives of managed scopes, develops deep knowledge of clients’ businesses, brands, and offerings, and translates clients’ strategic goals into GPJ services. This position leads cross-functional teams, sets direction, aligns objectives, and drives collaboration to solve complex challenges and deliver projects on time and to a high standard. It also owns revenue forecasting, margin tracking, and accuracy and compliance across financial tools. The Senior Account Manager identifies, scopes, and pursues new business opportunities, assembles appropriate agency teams, and leads business-development efforts. GPJ is an experiential marketing agency with 29 global offices and is part of the Project Worldwide family of agencies. The company is employee-owned and offers an Employee Stock Ownership Plan (ESOP).
Requirements
- 5–7 years of transferable industry, agency, or business experience.
- 2 or more years of client management and relationship ownership experience is desired.
- Experience managing large, matrixed organizations and highly complex accounts is strongly desired.
- Ability to engage confidently with senior-level client-side marketing and real estate executives and build trusted, respected relationships.
- Ability to lead strategic client meetings, present findings and recommendations, and serve as the primary contact for senior-level client executives.
- Experience managing commercial contracts, procurement, and statements of work (SOWs).
- Experience with project-level budget management, purchase orders, and project timeline management.
- Project management experience in design and creative production, fabrication, and technology vendor integration.
- A background in project management for retail space development, real estate development, or experiential marketing permanent installations in corporate or public spaces.
- A four-year college degree; preferred fields include Marketing, Advertising, Communications, Business Administration, or Liberal Arts.
Nice To Haves
- Experience working on permanent experiential installations or retail experiences.
- Experience working with technology brands.
- Degree in Marketing, Advertising, Communications, Business Administration, or Liberal Arts.
Responsibilities
- Provide strategic account leadership across a diverse and complex portfolio and support the success and profitability of key programs.
- Build trusted relationships with senior-level clients and serve as a strategic advisor and primary point of contact for senior client executives.
- Define and drive the direction and objectives of managed scopes, developing expertise in clients’ businesses, brands, and solution offerings.
- Translate client strategic needs and goals into GPJ services.
- Lead cross-functional teams by setting direction, aligning objectives, and driving collaboration to address complex challenges and deliver projects on time and to a high standard.
- Manage revenue forecasting, margin tracking, and accuracy and compliance across financial tools.
- Identify, size, and scope new business opportunities; assemble appropriate agency teams; and lead pursuit efforts.
- Influence client relations, business development and account growth, product development and lifecycle management, project scoping and delivery, and invoicing and financial reconciliation.
Benefits
- Employee Stock Ownership Plan (ESOP) providing employees with an ownership interest.
- FTO policy with no accrual of time off.
- Employer-matching 401(k) plan with no vesting period.
- Low-contribution healthcare option.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
