Senior Account Manager

Circle Logistics • Charlotte, NC

18h • Hybrid

About The Position

Circle Logistics is seeking a driven Senior Account Manager to join our Charlotte, NC team. This role operates in a cradle-to-grave brokerage environment, meaning you will be responsible for the full lifecycle of your accounts—from prospecting and securing new customers to managing freight execution and maintaining long-term client relationships. This position is ideal for someone who thrives in a high-energy sales environment, enjoys building relationships, and takes pride in owning their accounts from the first call through successful load delivery. This is a remote role to start. Once our office opens in the southern Charlotte area, the role will be an on-site position.

Requirements

• Sales, business development, or account management experience preferred
• Freight brokerage experience with a book of business
• Strong communication, negotiation, and relationship-building skills
• Self-motivated with a competitive, results-driven mindset
• Ability to thrive in a fast-paced, high-volume sales environment
• Strong organizational and problem-solving skills

Responsibilities

• Prospect and develop new shipper relationships through outbound outreach and networking
• Build and maintain a strong pipeline of freight opportunities
• Manage the full sales cycle from initial prospecting to closing new business
• Oversee day-to-day management of customer accounts and freight movements
• Coordinate with carriers and internal operations teams to ensure successful load execution
• Negotiate rates with both customers and carriers to maintain strong profit margins
• Provide exceptional customer service and proactive communication
• Grow and retain existing accounts by identifying new opportunities and expanding freight volume
• Monitor market conditions and provide strategic solutions to customers

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed