Senior Account Manager

Omya•Cincinnati, OH

23d•Hybrid

About The Position

The Senior Account Manager will be responsible for presenting and selling company products and services to current and potential clients. This role involves developing action plans, identifying sales prospects, preparing proposals, and managing client relationships to ensure satisfaction and retention. The position requires a strong understanding of the industry, excellent communication and negotiation skills, and the ability to travel up to 50% of the time.

Requirements

Excellent command of both oral and written local language and English are required.
Must be willing and able to travel up to 50% and work a flexible schedule to include evenings, and overnight accommodation.
Bachelor’s degree in Business, Engineering or Science disciplines.
Minimum 5 years of sales, marketing or other relevant experience.
Strong interpersonal, verbal and written communication skills as well as presentation skills to persuade and influence others are required.
Must be adept at negotiation and customer service.
Must have solid knowledge of advertising and sales promotion techniques.
Thorough understanding of the industry is required.
Must possess valid driver’s license and be able to drive a passenger vehicle, sometimes for extended durations.

Nice To Haves

Good command of both oral and written additional language is beneficial.
Technical degree or 10 years’ experience in a technical field is preferred.
Laboratory background is a plus.

Responsibilities

Present and sell company products and services to current and potential clients.
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact these and other accounts as assigned.
Prepare presentations, proposals and sales contracts.
Develop and maintain sales materials and current product knowledge.
Establish and maintain current client and potential client relationships.
Prepare paperwork to activate and maintain contract services.
Manage account services through quality checks and other follow-up.
Identify and resolve client concerns and complaints.
Prepare a variety of status reports, including activity, closings, and follow-up.
Coordinate company staff to accomplish the work required to close sales.
Develop and implement special sales activities to reduce stock.
Participate in marketing events such as seminars, trade shows, etc.
Assist in follow-up for collection of payment.
Assist in coordinating shipping of merchandise and scheduling of services.