Senior Account Manager

Gentherm • Novi, MI

21h • Onsite

About The Position

This role is focused on developing and strengthening strategic client relationships through proactive, transparent, and effective communication. As a key partner to our JOEM/KOEM customers, you will help ensure Gentherm consistently delivers solutions aligned with customer goals, expectations, and long-term business objectives. You will have the opportunity to work directly with high-profile international accounts, playing a visible and impactful role within the organization. This position is ideal for a relationship-driven professional who thrives in a global environment and is motivated by the opportunity to make an immediate and meaningful impact with customers.

Requirements

• Bachelor’s degree in engineering or a business related-field
• Fluent in Korean or Japanese, as well as fluency in English
• Minimum of 5 years of relevant experience working with Automotive OEM’s and Tier 1 Suppliers
• Proficient in Microsoft Excel and PowerPoint

Nice To Haves

• Experience working with Korean OEM and Tier 1 Suppliers
• Familiar with managing North American and Korean accounts

Responsibilities

• Lead cross-functional efforts to deliver new business opportunities with new and existing customers aligned with customer/product strategies
• Lead customer interactions as main point of contact
• Increase sales, profits and market share (as per Department KPI) in accordance with the company’s thermal systems strategic direction through diverse sources, such as IHS data, press releases, trade shows or customer announcements (new models, face lifts, model replacements)
• Manage all commercial aspects of new identified business (Business Case Development) in a timely, efficient and cost-effective manner
• Obtain customer RFQ’s for new business
• Provide customer price targets to internal teams
• Participate in the Quote Kick-off meeting and provide all the financial details to the team as required
• Approve final price, price breakdowns and customer response letter.
• Lead and manage all customer price negotiations.
• Achieve profitable business growth through successful program awards and strategic business acquisitions.
• Represent the "Voice of the Customer" from a financial perspective to the internal teams (price negotiations, LTA, ECR price changes, price discrepancy) for the life of the project
• Develop and maintain frequent and effective communication with assigned customer base in order to review/resolve any price discrepancies/other financial issues as well as to ensure the development of future business opportunities
• Participate and provide input in internal cost reduction activities
• Input and update volume forecast and piece price for awarded and targeted programs into the Gentherm budgeting/forecasting tool
• Represent Gentherm as the main customer interface fostering and further developing a strong relationship
• Interface with internal global team to align on pricing strategies and customer KPI’s
• Support the execution of product line strategies and overall business profitability

Benefits

• Health insurance
• Dental insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior