Senior Account Manager

CLEAResult • Remote - Michigan, MI

7d • $74,000 - $111,000 • Hybrid

About The Position

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Successful candidates will be located in the State of Michigan. We are looking for a talented individual… To join our team as a Senior Account Manager! You will act as a representative to the customer's organization. Establishes and builds relationships in local, regional, and national markets. Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with the corporation's procedures. Verifies product installations and that all paperwork received is accurate and complete. Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements. Prepares sales forecasts. Troubleshoots technical issues, determine a solution in accordance with product and customer specifications, and recommends solutions.

Requirements

• 4-6 years of relevant industry experience
• Must reside in Michigan
• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.
• Successful hires must pass pre-employment checks.

Nice To Haves

• Bachelor’s degree preferred
• Relevant industry certifications could replace work experience

Responsibilities

• Maintain current accounts and develop new accounts for large kWh and/or revenue goals for more than one program, including cross-practice account relationships.
• Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers.
• Design and deliver proposals.
• Document customer and contractor interactions to adhere to program requirements.
• Provide input and status updates to program staff
• Troubleshoot technical problems and issues, provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement in accordance with client specifications
• Travel throughout a defined territory with a large geographic impact for high-tier clients.

Benefits

• Medical, Dental, and Vision Insurance
• company-paid health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Senior