Senior Account Manager

Jacam Catalyst Careers • Franklin, TX

2d • Onsite

About The Position

The Senior Account Manager will maintain day-to-day operations to sustain customer accounts. This role requires knowledge of product lines, product applications, wellsite equipment and its’ effect on chemical treatment, various production vessels and treatment options. The Account Manager will provide sound technical advice and recommendations of products to customers based on their operational requirements. This role involves routinely collecting oilfield samples and analyzing data to present to customers, building and sustaining relationships with both current and potential customers, and providing excellent customer service by troubleshooting and resolving issues, maintaining financial and technical portfolios, and keeping customers informed of their wellsite performance. The position also requires maintaining the highest level of safety at all times and the ability to work well independently and in a team atmosphere.

Requirements

• High School Graduate or General Education Degree (GED)
• Basic computer skills. Efficiently navigate a web browser, follow online instructions, type and use a mouse.
• Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service.
• Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for own actions. Show a commitment to doing the best job possible.
• Lift and carry 50 pounds in various packaging.
• Tip and move 55 gallon drums, weighing up to 600 pounds, with the use of a drum dolly.

Nice To Haves

• Bachelor’s Degree in a science discipline is preferred
• Preferred minimum of 4 years’ previous oilfield sales experience
• Forklift certification preferred
• Must possess a valid driver’s license
• Manual dexterity and mechanical aptitude helpful

Responsibilities

• Maintain day-to-day operations to sustain customer accounts
• Provide sound technical advice and recommendations of products to customers based on their operational requirements
• Routinely collect oilfield samples and analyze data to present to customers
• Build and sustain relationships with both current and potential customers
• Provide excellent customer service to our clients by troubleshooting and quickly resolving issues, maintaining financial and technical portfolios, and keeping customers informed of their wellsite performance
• Maintain the highest level of safety at all times
• Work well independently and in a team atmosphere

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED