Senior Account Manager (Minnesota)

Formerra•Minneapolis, MN

2h•Remote

About The Position

The Senior Account Manager drives profitable revenue and gross margin growth through strategic account development, new business acquisition, and expansion of existing customer relationships. The role manages complex, high-value opportunities, develops solutions aligned with customer business needs, and executes a disciplined, customer-centric sales process. As a trusted business partner, the Senior Account Manager uses commercial judgment, industry knowledge, and technical aptitude to identify growth opportunities and deliver long-term value for customers and Formerra. The role operates independently while providing leadership across internal teams and channel partners to strengthen the sales pipeline, improve account performance, and support regional and organizational growth priorities. The position is remote, but candidates must reside within the Minneapolis, Minnesota territory. Extensive travel, up to 75% including overnight travel, is required.

Requirements

High school diploma or GED.
At least 5 years of progressive experience in sales, account management, distribution, manufacturing, or a related commercial environment.
Demonstrated success developing new business, expanding strategic customer relationships, and achieving revenue and gross margin objectives.
Experience managing complex accounts, sales opportunities, or customer relationships involving multiple stakeholders.
Strong commercial and financial acumen, including an understanding of pricing, profitability, forecasting, and account performance.
Strong technical aptitude and ability to understand customer applications, materials, processing requirements, and solution options.
Ability to develop account strategies, manage a sales pipeline, negotiate effectively, and close new business.
Excellent verbal, written, presentation, negotiation, and interpersonal communication skills.
Strong organizational skills, self-motivation, and ability to prioritize and work autonomously in a fast-paced environment.
Ability to influence and coordinate cross-functional teams without direct authority.
Ability to travel extensively, up to 75%, including overnight travel, to manage customer relationships and support business growth.
Must reside within the Minneapolis, Minnesota territory.
Legal authorization to work in the specified country; employment visa sponsorship is not available.

Nice To Haves

Bachelor’s degree in plastics or polymer engineering, business, chemistry, or a related discipline.
Previous sales experience in plastics, polymers, specialty materials, chemicals, or a related distribution industry.
Experience managing large, strategic, or multi-location customer accounts.
Experience leading complex negotiations and developing long-term commercial agreements.
Proficiency in Microsoft Word and Excel, with experience using SAP and CRM systems.

Responsibilities

Drive profitable revenue and gross margin growth through strategic new business development and expansion of existing customer relationships.
Achieve sales, gross margin, and new business objectives aligned with regional and organizational growth priorities.
Develop and execute account and territory plans that identify customer priorities, competitive dynamics, growth opportunities, and potential business risks.
Build and manage a sales pipeline through targeted prospecting, strategic opportunity development, and disciplined execution through closing.
Lead complex sales opportunities involving multiple decision-makers, technical requirements, pricing considerations, and extended sales cycles.
Establish trusted relationships with customer stakeholders and serve as a strategic business partner across commercial, technical, and operational needs.
Assess customer needs and recommend differentiated product, pricing, service, and supply-chain solutions using consultative selling practices.
Conduct business reviews and use scorecards, EVE tools, CRM data, and other approved sales tools to evaluate account performance and identify growth opportunities.
Develop sales forecasts, budgets, opportunity plans, and strategic growth initiatives for assigned accounts and territory.
Lead pricing and commercial negotiations within established guidelines, balancing customer value, competitive positioning, profitability, and long-term growth.
Identify, assess, and respond to competitive threats, market developments, and changing customer requirements.
Coordinate cross-functional resources, including Marketing, Technical, Product Management, Customer Service, Supply Chain, and Finance, to deliver customer solutions.
Collaborate with suppliers and channel partners to develop opportunities, support customer initiatives, and strengthen strategic relationships.
Provide customer, market, and competitive intelligence to sales leadership and relevant internal stakeholders.
Support marketing programs, industry events, trade shows, supplier initiatives, and customer-facing promotional activities.
Maintain accurate and current CRM records, opportunity information, sales activities, forecasts, and performance metrics.
Share account-management practices, market knowledge, and commercial insights with the sales organization.
Demonstrate ownership, accountability, and follow-through while operating independently within the assigned territory.
Provide timely reporting and communication to sales leadership and perform other assigned duties.