Senior Account Manager New Construction Energy Efficiency

STRM Recruiting•Boise, ID

10h•$70,000 - $90,000•Hybrid

About The Position

This role leads and coordinates energy efficiency program activities with a strong focus on project management to ensure timely delivery and eligibility compliance. Responsibilities include, but are not limited to, recruiting utility commercial and industrial (C&I) customers for new construction project program participation; project management to ensure program eligibility compliance; and verifying project installations and documentation. Work with program engineers and fellow outreach and account managers to ensure accuracy of technical specifications; present and communicate program updates; and implement strategies to drive energy savings for customer incentive payouts. Develop and maintain account progress to meet program energy (kWh and therms) savings and revenue goals across multiple programs, fostering cross-functional relationships. Act as an on-site representative to promote participation, resolve barriers, and ensure all processes align with corporate, as well as program standards. The Senior Account Manager will have a key role in establishing and nurturing relationships that contribute to EIP's mission. Key objectives include community engagement, partnership development, utility customer engagement, trade ally recruitment, educational initiatives, relationship management, and special project management.

Requirements

Bachelor’s degree in a relevant field or equivalent experience.
Experience in Architecture, Engineering, Development, or Commercial Construction Industry.
Must be able to read a Mechanical Schedule.
Familiarity with the utility industry, commercial and industrial (C&I) customers, energy management programs, and trade ally dynamics.
Knowledge and familiarity of Northeast Oregon region.
10+ years of experience in community outreach, partnership development, or a related outreach or sales role.
Proven ability to build and nurture relationships with diverse community stakeholders, utility customers, and trade allies.
Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and concise manner.
Strong organizational and project management skills to navigate C&I customers through the customer journey to plan and execute successful outreach initiatives for qualifying energy savings & incentives.
A genuine passion for sustainable practices, environmental justice, community engagement, utility customer participation, and trade ally collaboration.

Nice To Haves

Telephone and Electronic Sales Experience: Experiencing connecting with customers and/or partners via telephone, email and other electronic media to generate prospects.
Event Planning: Experience in collaborating and organizing the execution of events, workshops, or educational programs.
Trade Ally Engagement: Experience in identifying, recruiting, and collaborating with trade allies or service providers, such as mechanical, electrical, and plumbing contractors.
Social Media: Proficiency in leveraging social media platforms for outreach, engagement, and trade ally recruitment.

Responsibilities

Lead and coordinate energy efficiency program activities with a strong focus on project management to ensure timely delivery and eligibility compliance.
Recruit utility commercial and industrial (C&I) customers for new construction project program participation.
Manage projects to ensure program eligibility compliance.
Verify project installations and documentation.
Work with program engineers and fellow outreach and account managers to ensure accuracy of technical specifications.
Present and communicate program updates.
Implement strategies to drive energy savings for customer incentive payouts.
Develop and maintain account progress to meet program energy (kWh and therms) savings and revenue goals across multiple programs, fostering cross-functional relationships.
Act as an on-site representative to promote participation, resolve barriers, and ensure all processes align with corporate, as well as program standards.
Develop and implement outreach strategies to engage business communities in energy efficiency initiatives that raise awareness of services available through utility energy efficiency programs.
Collaborate with local organizations, government agencies, service professionals (i.e., architects and engineers), utility customers, and stakeholders to foster partnerships that influence and encourage participation in utility energy efficiency programs.
Conduct outreach to utility commercial and industrial (C&I) customers, recruiting for their participation in new construction incentive programs.
Identify, engage, and onboard trade allies or service providers that can help sell and install energy-efficient equipment.
Organize and participate in, in-person and virtual educational events, workshops, and presentations to promote understanding and involvement in sustainable practices and available energy efficiency programs.
Establish and maintain positive relationships with community partners, utility customers, trade allies, and stakeholders, collaborating closely to achieve mutual beneficial goals.
Manage administrative processes and develop tools and marketing material required to support program implementation.
Scope special projects and manage the development and administration of systems, CRM tools, marketing materials that support program implementation.
Develop and execute outreach plans to engage communities, businesses, and potential partners to inform them about utility client program offerings while driving participation.
Serve as a liaison between EIP, client, local communities, utility customers, trade allies, and stakeholders, addressing concerns, answering questions, and fostering open dialogue.
Establish and cultivate connections with local organizations, government agencies, utility C&I customers, trade allies, and stakeholders to raise awareness and drive program participation.
Plan, collaborate and coordinate educational events, workshops, and presentations that promote utility energy efficiency program offerings intended to recruit participants.
Identify, approach, and collaborate with trade allies or service providers that can sell and install energy-efficient equipment to raise awareness of programs.
Effectively communicate, in collaboration with key stakeholders, our utility client’s program offerings, goals, and values through various mediums, including newsletters, community meetings, interactions with utility customers, and trade ally communications.
Interface with individuals as well as, small and large groups.
Maintain accurate records of outreach efforts, partnerships, community interactions, utility customer engagement, and trade ally engagement.
Update and maintain database (CRM).
Gather feedback from communities, utility customers, trade allies, and stakeholders to refine outreach strategies and align program offerings with their needs.