Energy Efficiency Program Manager
About The Position
CLEAResult is seeking a results-driven Program Manager to lead commercial and industrial energy efficiency programs. The role is responsible for operational excellence, customer satisfaction, business growth, and program performance, profitability, and strategic alignment from launch through completion. The position serves as the primary client contact, oversees cross-functional teams, and manages one or more client programs and contracts, typically generating $2 million to $5 million in annual revenue. The Program Manager develops and manages program plans, budgets, schedules, forecasts, and performance metrics; coordinates internal and external stakeholders; identifies and resolves risks; and ensures compliance with contractual requirements and organizational objectives. The role also supports program improvements, new business development, team development, and the creation of technical content and best practices. The role is remote, with a strong preference for a candidate based in or near Michigan. Applicants must be authorized to work in the country where the position is located without employer sponsorship. Successful hires must pass pre-employment checks. If applicable, the employee must meet DOT qualification requirements and comply with relevant transportation regulations.
Requirements
- Bachelor’s degree or an equivalent combination of education and relevant work experience.
- 5–8 years of program, project, or client management experience managing complex initiatives.
- 2+ years of people leadership experience, including coaching, mentoring, and performance management.
- Proven success managing client-facing programs, contracts, budgets, and cross-functional teams.
- Strong financial acumen and experience overseeing program profitability, forecasting, and operational performance.
- Exceptional relationship-building, communication, and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment while maintaining quality and customer focus.
- If applicable, meet DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
- Authorization to work in the country where the position is located without employer sponsorship or support.
Nice To Haves
- Experience managing utility, energy efficiency, sustainability, engineering, technology, or consulting programs.
- Demonstrated ability to lead programs involving significant complexity, organizational change, or new client implementations.
- Experience supporting business development, contract negotiations, or strategic growth initiatives.
- Experience using project management and CRM software, including Salesforce, monday.com, Microsoft Excel, and PowerBI.
- Based in or near Michigan.
Responsibilities
- Lead execution and management of one or more client programs and contracts, typically generating $2M–$5M in annual revenue.
- Serve as the primary client relationship manager, ensuring contract compliance, customer satisfaction, and successful program outcomes.
- Develop and manage program plans, budgets, schedules, forecasts, and performance metrics.
- Coordinate and lead cross-functional teams, including engineering, operations, software development, marketing, analytics, and other stakeholders.
- Communicate regularly and clearly with field-based account managers to ensure project completion.
- Drive program performance by identifying risks, resolving issues, and implementing effective solutions.
- Facilitate client meetings and executive reviews covering program progress, financial performance, timelines, and deliverables.
- Partner with internal and external stakeholders to identify growth opportunities, support new business development, and expand program offerings.
- Evaluate market trends, customer needs, and program results to recommend enhancements and continuous improvement initiatives.
- Oversee resource allocation and ensure adherence to contractual requirements, milestones, and organizational objectives.
- Lead and develop team members, fostering accountability, collaboration, and high performance.
- Contribute to technical content, best practices, and intellectual property that support program success and innovation.
Benefits
- Medical, dental, and vision insurance.
- Company-paid health care concierge service.
- 401(k) with company match.
- Paid vacation, sick, personal, and parental leave.
- Paid volunteer time.
- Employee Recognition Program with points redeemable for gift cards.
- Employee Assistance Program.
- Access to on-demand training courses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
