Senior Account Manager, Fine Fragrance, Perfumery & Beauty - New York, NY

dsm-firmenich•New York, NY
•$135,000 - $165,000

About The Position

The Senior Account Manager, Fine Fragrance, Perfumery & Beauty will develop and execute strategic account plans that align internal and client objectives and drive business growth. The role oversees sales strategy, pricing, sales goals, profitability, marketing, and innovation, and communicates account priorities across internal departments. It coordinates company resources around customer needs and collaborates with demand planning, customer care, and operations to scale new business wins into production. The position also develops proactive opportunities, monitors customer and competitor activity, manages account budgets and KPIs, and takes corrective action when needed.

Requirements

  • At least 5 years of experience in strategic fine fragrance accounts.
  • Proven track record driving dynamic growth and high-impact business through strong client relationships and value creation.
  • Excellent interpersonal and communication skills, with the ability to work with diverse internal and external clients at all levels.
  • Robust analytical, problem-analysis, and resolution skills at strategic and functional levels.
  • Bachelor’s degree required.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Create strategic, visionary account plans to meet internal and client objectives.
  • Implement, monitor, and drive account plans across sales, including pricing strategy, short-, mid-, and long-term sales goals, and profitability improvement, as well as marketing and innovation.
  • Communicate account plans across internal departments, set priorities, and deliver internal and customer presentations.
  • Coordinate internal resources to support customer needs and priorities and ensure efficient resource management.
  • Collaborate with demand planning, customer care, and operations to plan and scale new wins to production.
  • Anticipate client needs and establish proactive programs to generate new business opportunities.
  • Monitor customer and competitor activity and maintain customer information.
  • Manage sales and profit budgets, track KPIs against targets, and take corrective action when necessary.
  • Manage credit, pricing, rebates, and budgets for each account, and identify opportunities to participate in targeted briefs.

Benefits

  • Annual incentive pay
  • Retirement savings plan
  • Health care coverage
  • Paid time off
  • Recognition programs
  • Other benefits, subject to eligibility requirements
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