Hostperson - Nine Fine Irishmen - New York, New York

MGM Resorts International • New York, NY

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About The Position

The Hostperson at Nine Fine Irishmen inside New York-New York creates a warm and welcoming first impression by greeting guests courteously, promptly, and professionally. The role keeps the restaurant entrance, host stand, and dining areas clean, organized, and properly stocked. As a key communication point between guests and the service team, the Hostperson supports Food Servers, Bus Persons, and Food Runners by managing guest interactions, coordinating seating, and maintaining accurate table and reservation information to help ensure a seamless dining experience.

Requirements

• At least 21 years of age.
• Able to work varied shifts, including weekends and holidays.

Nice To Haves

• At least 2 years of prior relevant experience as a dining host in a restaurant.
• Experience with the OpenTable system.
• Experience working in a similar resort setting.

Responsibilities

• Communicate special orders, cake orders, and guest requests to Restaurant Reservations and convey the information to management.
• Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table, seat, and station numbers, table setups, room capacity, operating hours, price range, and dress code.
• Greet guests promptly as they enter the restaurant.
• Answer phones, keep an accurate reservation count, and manage the reservation book.
• Ensure menus have current inserts and replace menus that are in poor condition.
• Communicate guest needs to the kitchen and management, share guest reactions and comments with management, and assist management as needed to support smooth operations and quality service.
• Check back regularly with guests waiting to be seated and keep them informed that they have not been forgotten and that tables are being prepared.
• Maintain cleanliness, sanitation, and organization in assigned work areas.
• Shut down the podium and forward phones to the voice loop at the end of the shift.

Benefits

• Wellness incentive programs to support physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and other offerings.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed