Account Manager

BlueCherry

About The Position

The Senior Account Manager drives revenue growth by identifying, pursuing, and closing new business opportunities while managing and expanding relationships with existing clients. The role calls for a results-driven sales professional with a strong technical understanding of Azure cloud solutions, Cisco technologies, and managed services. The Senior Account Manager develops and executes sales strategies, generates leads, manages opportunities through the sales lifecycle, and conducts consultative selling to address client needs. The role also serves as the primary contact for key accounts, develops proposals and pricing strategies, delivers presentations, provides sales forecasts, maintains CRM records, and collaborates with technical, marketing, and operations teams to deliver a strong client experience.

Requirements

At least 5 years of experience in technical sales or account management, focused on MSPs, Azure cloud solutions, and Cisco technologies.
Strong understanding of Azure cloud services, including migrations, IaaS, and PaaS.
Experience selling Cisco networking and security solutions.
Familiarity with managed services solution selling.
Demonstrated success in consultative selling and closing complex deals.
Ability to identify and pursue new business opportunities.
Excellent written and verbal communication skills, including the ability to present to executive-level audiences.
Proficiency in creating detailed, client-focused proposals.
Proficiency with CRM platforms for managing sales activities and pipelines.

Nice To Haves

Industry certifications such as Azure Fundamentals or Cisco Certified Sales Expert.
Knowledge of IT service management frameworks such as ITIL.
Experience cross-selling additional IT services such as cybersecurity or VoIP.

Responsibilities

Identify and pursue new business opportunities in Azure cloud solutions, Cisco technologies, and managed services.
Develop and execute sales strategies to meet and exceed revenue targets.
Generate leads through networking, cold calling, and existing relationships.
Use consultative selling to understand client needs and propose tailored solutions.
Maintain a pipeline of prospects and manage opportunities through the sales lifecycle.
Build and maintain client relationships to support customer satisfaction and retention.
Serve as the primary contact for key accounts, addressing inquiries, resolving issues, and identifying upsell opportunities.
Engage proactively with clients to understand challenges and align solutions with their objectives.
Develop proposals and pricing strategies for managed services and Azure cloud and Cisco solutions.
Present the value of the company’s offerings to prospective and existing clients.
Collaborate with technical teams to ensure proposals are technically sound and aligned with client needs.
Provide regular sales forecasts and updates to leadership.
Maintain accurate CRM records of client interactions, proposals, and sales activities.
Follow up with prospects and clients to support a seamless sales process and post-sales satisfaction.
Work with technical, marketing, and operations teams to deliver an exceptional client experience.
Participate in strategic planning to refine go-to-market strategies and offerings.