Account Executive - Business Development

Arbella • Fall River, MA

19h

About The Position

The Account Executive’s primary focus is to develop high-quality new business opportunities and effectively manage current clients to ensure strong retention. The role may also assist with soliciting and managing employer- and association-based work-site marketing programs. The employee represents the agency/company to prospective clients, fellow professionals, the public, and the general business community. This is a field position that requires the incumbent to set up an office within their home.

Requirements

• Maintain proper insurance licensing.

Responsibilities

• Contact prospects and clients in person, by telephone, and by email to provide professional consultative advice about recommended coverages.
• Prepare proposals as necessary, complete applications, calculate and quote premium rates, explain policy features and benefits, present options and upgrades, and analyze customers’ property and casualty exposures.
• Collect premium deposits and record payments.
• Assist with solicitation and account management of employer-based work-site marketing opportunities and related association sales activities.
• Counsel and advise customers by identifying risk exposures, explaining coverages and policy types, suggesting coverage enhancements, confirming recommendations in writing when appropriate, and resolving general inquiries.
• Provide customer service and support within the agency as needed.
• Achieve established sales production goals.
• Ensure new business meets agency standards for acceptable business, considering its effect on loss ratios and profitability.
• Conduct annual reviews of assigned customer accounts to identify opportunities to round out and upsell accounts and improve retention.
• Fully update the agency management system to document client interactions, support service-team understanding, and protect the agency from errors and omissions issues.
• Follow established workflows and documentation standards.
• Follow up on suspense items in a timely manner.
• Become proficient with technology tools and applications to support efficiency and accuracy.
• Prepare regular reports detailing sales and other activities as requested.
• Maintain proper insurance licensing.
• Maintain positive relationships with customers and co-workers.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed