Senior Account Manager - Car Dealer Channel

TBC Corporation•Sacramento, CA

12d

About The Position

The Senior Account Manager, Car Dealer is responsible for profitably growing NTW/TBC sales, gross margin, and market share in targeted growth channels. The role focuses on domestic new-car dealers and designated import dealers, achieving success through a customer-centric approach and close collaboration with local Distribution Center Operations, Sales Operations, Sales Leadership, and other TBC departments and functions. The position involves developing customer relationships, growing current and prospective accounts, facilitating promotions and dealer training, creating customized business plans, analyzing data, and using Salesforce.com to identify opportunities and improve customer engagement. The Senior Account Manager conducts regular business reviews, meets sales metrics and targets, develops share-of-wallet plans for key dealers, and collaborates with manufacturing sales representatives to improve dealer compliance and growth. The role also includes mentoring an early-career coworker and representing peers in sales initiatives.

Requirements

Proven sales experience.
Automotive, tire, or other transferable sales skills.
Proficiency in Microsoft Office, especially Excel and PowerPoint.
Demonstrated business and financial acumen across the organization.
Professional appearance and strong virtual and in-person communication skills.
Self-motivated and self-directed, with a strong results orientation.
Valid driver's license and a CarData-compliant vehicle.
Ability to work autonomously with limited supervision and little to no daily or weekly guidance.
Willingness to relocate as needed.

Nice To Haves

B.A. or B.S. in Business, Sales, or Marketing preferred.
Bilingual in Spanish and English.

Responsibilities

Actively engage and grow current and prospective customers in the assigned market.
Work cross-functionally with Supply Chain Operations, Sales Operations, Finance, Marketing, and other areas of the business.
Develop strong relationships with customers through physical visits and Teams calls, and build relationships with supplier partners.
Participate in deploying marketing and promotional programs.
Convert or transition leads into profitable sales.
Average 64 physical customer calls per month; Friday is designated as the administrative day.
Facilitate and communicate NTW/TBC-specific promotions and programs.
Facilitate dealer training opportunities and deliver strong presentations.
Develop customized business plans to help customers grow their businesses.
Organize and analyze data to support decision-making.
Use Salesforce.com to increase customer interaction, track opportunities, and identify growth.
Hold monthly and quarterly business reviews with customers to identify ways to grow their businesses and explain how NTW can help.
Meet and exceed established sales metrics and targets.
Represent the voice of the customer and marketplace.
Develop and execute share-of-wallet growth plans for the top 20 focus dealers in the book of business.
Develop and execute a local Distribution Center product screen to increase return on capital employed.
Collaborate with tire manufacturing sales representatives to drive associate dealer compliance, increase share of wallet, and sign new associate dealers.
Set a regional benchmark for Salesforce use.
Represent peers on the Sales Team Advisory Council or another corporate initiative to improve sales performance.
Gain people-management experience by mentoring an early-career coworker, including coaching, development, and participation in performance reviews.
Perform other duties as assigned.

Benefits

Market-competitive compensation.
401(k) and Roth plans with company match and immediate 100% vesting.
Medical, dental, and vision benefits.
Company-paid short-term disability and employer-subsidized long-term disability.
Company-paid life insurance.
Discounted tire purchasing.
Tuition reimbursement.
Employee assistance program.
Generous paid vacation and paid time off.
Customizable voluntary benefits.