Senior Account Executive, Corporate Issues & Reputation

We. Communications•New York City, NY

8d•Hybrid

About The Position

The Senior Account Executive will support communications strategy and media engagement for Microsoft's business, helping protect and strengthen brand reputation by translating complex issues into clear, credible narratives for key audiences. The role manages day-to-day client needs, supports PR campaigns, produces reports, and fosters strong media and influencer relationships. The successful candidate is a proactive communicator with strong analytical writing and relationship-management skills and an interest in helping organizations communicate clearly in important moments.

Requirements

3–5 years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry.
Understanding of communications workflows.
At least 2 years of experience with corporate image, issues/crisis management, and/or strategic communications across multiple audience segments.
Proficiency with Microsoft Office, particularly Outlook, Word, SharePoint, PowerPoint, and Excel.
Experience using AI tools such as Copilot.
Ability to read, write, and speak English.
May need to work more than 40 hours per week on occasion.

Nice To Haves

Demonstrated customer service orientation and ability to establish consulting relationships with clients.
Experience engaging with reporters and a desire to foster media relationships and place stories.
Exceptional attention to detail and strong editorial judgment, including proficiency in AP style and ability to edit for accuracy, clarity, and consistency.
Ability to analyze the news and social media environment and provide strategic recommendations based on business and industry knowledge.
Ability to synthesize complex information and translate it into clear, compelling content for a variety of audiences.
High level of initiative and accountability for project contributions.
Ability to work in a fast-paced team environment with frequent tight deadlines, shifting priorities, and multitasking.
Experience working with colleagues or clients across multiple locations.

Responsibilities

Support high-volume media cycles across corporate issues and company news announcements, coordinating responses and driving execution in fast-paced environments.
Build and maintain relationships with reporters, industry influencers, and content creators; identify opportunities to place stories and strengthen client visibility.
Serve as a day-to-day contact for clients and internal stakeholders, provide informed recommendations, track action items, and help keep workstreams on schedule.
Draft communications materials, including pitches, FAQs and other media materials, executive briefing documents, reactive statements, and coverage reports.
Monitor and analyze media coverage, industry trends, competitive activity, and emerging issues; translate findings into actionable insights and recommendations.
Coordinate cross-functional efforts among client, agency, and partner teams to gather information, align messaging, and support program execution.
Support integrated earned, owned, social, and influencer campaigns by coordinating deliverables and tracking performance.
Contribute ideas and recommendations during planning sessions and brainstorms, identifying creative storytelling opportunities and new approaches to audience engagement.
Perform other duties as assigned.

Benefits

Comprehensive benefits program including medical, dental, and vision coverage.
Pretax accounts including HSA with company match, Medical FSA, and Dependent Care FSA.
Generous time off including PTO, holidays, Annual Wellness Break, Summer Fridays, and Personal Days.
Short- and long-term disability, paid by the company.
Parental Leave, up to 12 weeks for birthing and non-birthing parents.
Caregiver Leave, up to 2 weeks to help an eligible family member with a serious health condition.
Community Engagement, up to 24 hours.
Bi-annual Wellness Credits, up to $300 per year.
Support with home office equipment.
Monthly Technology Credit to offset internet and phone costs.
401(k) Traditional and Roth options with company match.
Learning and Development Programs for employees.