Senior Academic Advisor, Veteran Services (2 Positions)

Nevada System of Higher Education • Charleston, SC

49d • Onsite

About The Position

This position will be open until filled. For full consideration, all application related materials should be submitted by July 31, 2026. The College of Southern Nevada (CSN) is a fully accredited institution offering hundreds of degrees and certificates in 70 academic programs. CSN proudly hosts students from all 50 states and over 60 countries with a student population that mirrors Clark County Nevada. More than one-third of our students are first-generation, half are Pell Grant eligible, and nearly three-fourths are part-time. CSN is a Minority Serving Institution designated as a Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Islander Serving Institution (AANAPISI) and provides associate and select bachelor’s degrees. CSN is passionate about fostering an environment where our highly diverse students achieve, succeed, and prosper. CSN is committed to providing a place of work and learning free of discrimination based on race, color, national origin, disability, religion, age, sex/gender, sexual orientation, gender identity or expression, genetic information, and veteran status. The region has an environment where professional satisfaction and career achievement are paired with optimal quality of life in a locale with abundant opportunities for work and leisure. Southern Nevada is an excellent base camp for outdoor recreation. Residents enjoy vibrant urban and suburban communities, world-class restaurants, and beautiful parks. The region features a reasonable cost of living. CSN provides a variety of time off options to help employees manage their work-life balance, including 12 paid holidays per year. CSN offers attractive and customizable health insurance plans for employees and dependents. Participants in the retirement plan contribute 19.25% with a 100% employer match. On-site Early Childhood Education Center services are available, along with learning & professional development opportunities and active CSN Affinity Groups that focus on campus-wide diversity initiatives to create a welcoming campus climate.

Requirements

• Bachelor’s degree in Education, Liberal Arts, Social Science, or related field from an accredited college/university; Or equivalent combination of education and experience.
• 3 years advising experience in a higher education setting.
• Working knowledge of advising, student development, retention, and student success best practices and strategies.
• Demonstrated ability to provide effective academic, personal, financial, adjustment and career advisement to a diverse college student population.
• Knowledge of VA education benefit programs, eligibility requirements, rules, and policies of US Code Title 38: Principles of Excellence.
• Exhibit excellent critical-thinking skills through a demonstrated ability to interpret and evaluate explanations of problems of sensitive and complex natures, analyzing and defining uses obtained explicitly and implicitly from students, faculty and staff.
• Demonstrated ability to evaluate and assess student’s academic needs, strengths and weaknesses, and with student’s input develop appropriate course of action.
• Exhibit sensitive understanding of at-risk, and disadvantaged students with diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds typical of community college students.
• Possess strong problem-solving skills, resourcefulness, and demonstrate ability to carry out short-term and long-term action plans.
• Must be approachable and personable and articulate with excellent writing, interpersonal and public speaking skills, and able to communicate effectively with students, parents, faculty, and staff.
• Demonstrated knowledge of FERPA including ability to interpret and adhere to student privacy policies.
• Be proficient in MS Office Suite and computer database management software in general.
• Must possess a valid driver’s license.
• Be proficient in the Department of Veteran Affairs reporting system, Enrollment Manager.
• Knowledge of NSHE policies and procedures.
• Demonstrate understanding of the purpose and function of community colleges.
• Knowledge of PeopleSoft as it pertains to Student Services and related duties.

Nice To Haves

• Advising in a community college setting.
• Working with special populations.

Responsibilities

• Providing first-time students, returning students, as well as undeclared majors in transition with advisement and orientation services.
• Assisting new incoming students plan their first semester coursework, assess their personal strengths and limitations, learn academic success strategies, explore careers, declare a major, learn to navigate the educational system, benefit from campus and community resources, and connect to campus life.
• Working with students to implement a personalized success plan and identify available resources and take corrective actions essential for academic success.
• Assisting continuing, returning, and transferring students (all majors - excluding health programs) with planning course work for all semesters (throughout graduation).
• Reviewing credits that transferred to CSN, and conducting manual graduation audits for returning, continuing, and transfer students.
• Assisting students with SAP appeals, residency appeals, excess credit fee appeals, unusual enrollment, and academic suspension.
• Assisting students who are on academic warning and probation.
• Being the expert in VA education benefits and provide advising assistance with consideration of the impact on their benefits.
• Working independently and utilizing excellent problem-solving skills, as job responsibilities are multifaceted and at times can be sensitive.
• Using independent judgment when facing unique situations with limited precedents requiring greater decision-making and conflict resolution.
• Carrying out day-to-day assignments with limited supervision.
• Being sensitive to potential problems so that supervisory assistance can be secured on matters which have broader implications (e.g., violations to academic & student conduct policy).
• Continuing to remain verified as a School Certifying Official and complete the Department of Veteran Affairs annual training requirements.
• Serving as a VA School certifying official (SCO) and assisting with processing VA benefits to the Department of Veteran Affairs.

Benefits

• Grant-in-Aid: Tuition & fee assistance for employees and their families at NSHE institutions.
• Time Off: Variety of time off options to help employees manage their work-life balance.
• Holidays: All CSN employees receive 12 paid holidays per year.
• Benefits: Attractive and customizable health insurance plans for employee and dependents.
• Retirement Plan: Participants contribute 19.25% with 100% employer match.
• On-site Early Childhood Education Center services available.
• Learning & professional development opportunities.
• Active CSN Affinity Groups that focus on campus-wide diversity initiatives to create a welcoming campus climate.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior